My order has always been shipped fast…
My order has always been shipped fast and accurately. I am very satisfied with Pet Flow's reliable service.
By William
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
My order has always been shipped fast and accurately. I am very satisfied with Pet Flow's reliable service.
By William
My package was damaged and cans exploded thanks to FedEx again but when called petflow the woman was super nice. She refunded the damaged cans and also told me when I order I can email and ask for extra packing to protect the order from FedEx. Wonderful company!!!!!
By CHRISTA
6 day delivery unacceptable
By DON R.
Easy to navigate website. Service is wonderful. Product arrives on time.
By BP
Excellent service- great price
By MIKE H.
Fast shipping, excellent customer service
By ELISA
Pet Flow is always great 👍
By KAREN S.
Always a superb experience at Petflow...
By JULIA J.