Very reliable
Very reliable. When I place an order with Petflow, I know I'll be getting what I ordered on time.
By mmaynard119
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Very reliable. When I place an order with Petflow, I know I'll be getting what I ordered on time.
By mmaynard119
Great customer service, had the prescription food my dog needed. All the other's were "out of stock". Glad I found this site.
By Nancy
Terrible experience.
By MM
naturvet yellow to green lawn spray. 4 containers/contents were defective. product was diluted to colored water, my guess is they froze and thawed somewhere before shipping.
By DAVID C.
Petflow ran out of dog food in my area so found it in Las Vegas. I got the last 3 bags.
By DEBORAH C.
I got the food the quickest out of any company including Amazon and their customer service gets back to you right away with any questions fabulous job
By customer
Items not in stock as advertised
By ERIC G.
Great customer service! Great prices and fast shipping! ⭐️⭐️⭐️⭐️⭐️
By PAUL R.