Long time returning customer- love this…
Long time returning customer- love this company
By Gems M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Long time returning customer- love this company
By Gems M.
Great prices! Fast shipping!
By Alicia P.
Fast delivery and better prices than petsmart or petco. Purchased 200 lbs of dry blue buffalo.
By Txbear
First I couldn’t remember the name of the dog food. Replied to one of their ads asking about it. Immediately they replied that they’d find it. Sent me the link and bingo! Ordered it and it came in about 3 days! It’s the one food Dog can eat without scratching his hide off! Lovely be it!
By JOAN
Excellent selection of dog food and treats. Good prices.
By Michele
Readily replaced an item damaged in shipping, very helpful customer service
By CYNTHIA M.
Had the quality brands need at best price
By CARTER F.
Lately I have a few problems with the items ordered... Some chews looked really bad and I ordered some bird items that were damaged... However, customer service were very helpful and sent corrected items.... These things happen in shipment....
By Marilyn T.