Always on time made all changes that I…
Always on time made all changes that I requested did emergency orders were needed overall good customer service.
By KATHLEEN D.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Always on time made all changes that I requested did emergency orders were needed overall good customer service.
By KATHLEEN D.
Always great service! Fast delivery great customer service.
By The Gold M.
My dogs and I have always valued your service. We are sorry to see you close.
By Rachael S.
Amazing job as always! I wish you guys will stay in business! Going to miss you tons! Maybe come back rebranded to help pets in need!
By Jennifer B.
What an amazing company! Received my dog food right away. I have been ordering through this company for over 10 years and so sad they are closing.
By JOELLE E.
Sad to see this company go away. They had awesome service and excellent customer service
By DENA W.
Always had a good experience with Petflow. Disappointed they are closing up shop.
By WILLIAM I.
The company was consistently friendly and patient with my ordering process. None of the usual defensive ploys to force me to complete my decision.
By DOLORES D.