We're going to miss you
We're going to miss you, Petflow! Best wishes!
By Barbara V.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
We're going to miss you, Petflow! Best wishes!
By Barbara V.
Always on time and easy to order.
By Julia
Petflow has always been a reliable place to buy quality pet food. They will truly be missed! I have yet to find another *trusted* source for my dog's food! Best wishes to everyone with the company and thank you for the years of service you have provided!
By ASHLEY L.
Great price. Arrived promptly. The best company to purchase Kong incline cat scratcher refills!
By Deborah L.
When my last shipment came I called and told your rep that I would not need dog food until next year. I now have the bag from your last shipment open. I just opened it so I would not need this shipment until January or February. I did try to cancel this shipment and it shipped anyway. I am going to quit this auto shipment because of this snafu. I am retired and on a fixed income and this was a major mistake to my monthly income.
By Gary S.
iI have been a customer for more years that I can remember - I have been more than happy with the company and all of its services. I am sorry they are shuttering their doors. Would continue as long as I have pets.
By Jennifer
Always an easy site to navigate, great products and always great customer service
By Kristie
LOVE Petflow! Great products, service and customer service!
By Customer