Order on time
Order on time. Customer service great!
By Tricia, Miami B.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Order on time. Customer service great!
By Tricia, Miami B.
Convenient, friendly, dependable service. Love the product we purchase
By MARLEEN
The customer service over the phone was always very helpful, easy to work with and genuinely kind. They always seem to care about any concern concerns I had or the reason why I was calling. Petflow has such a great staff!
By CECELIA C.
Thank you for all you wonderful service supplying my dog her food over the last 8 years.
By KAREN K.
Petflow has a large selection at very reasonable prices and delivers right to my door.
By DLC
I am going to miss this site so much! I’ve been ordering my dogs food from them for 6 years.
By MATTHEW L.
Great reliable and fantastic customer service
By ALEYSHA J.
Great website & easy to order and set up auto ship.
By BECKY H.