FIVE STARS!!
FIVE STARS!! I highly recommend this company. Their selection is excellent and they are competitively priced.
By Shelley M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
FIVE STARS!! I highly recommend this company. Their selection is excellent and they are competitively priced.
By Shelley M.
Representatives very helpful and friendly, great bonuses
By JACK K.
I can order Fromm dog food. The website is easy to use. The delivery is fast.
By Mary F.
having the product I needed and fast shipping.
By KAREN
always dependable and shipped everything on time. let you change the dates on your auto ship just a great company. customer service is also awesome.
By TAMMY R.
Listen to my concern. Fixed the issue quickly.
By ROBERT
Have been a client for years! Only issue is tons of promotions sent via text and never on Froms! Which is the only product we buy,
By HENRY C.
Shipping was delayed for 6 straight days, whilst I was told repeatedly that the item would ship next day. Generally, I would give Petflow 5 stars, however this last experience was less than stellar. I want to be fair and mindful that warehouse working conditions are difficult and the pace of filling thousands of daily orders are not an easy task. The communication was poor however once the issue was resolved, the shipment was promptly delivered and I was given an account credit for the delay.
By Rescue an Animal Save your S.