PetflowReviews of petflow.com

Response from Petflow· May 4, 2026

Thank you for being such a loyal customer over the years and for continuing to care so deeply about what your dogs eat. We are truly sorry the discount change has impacted your experience with us. We understand how frustrating that is and we appreciate you sharing your feedback with us.

Response from Petflow· May 4, 2026

We are so glad we could help you track down NutriSource Pure Vita! Finding specialty brands should not be a hassle and we are happy to make it easy. Thank you for choosing Petflow!

Response from Petflow· May 4, 2026

Quality food at a price that works for you and your pets. That is always the goal! Thank you for the kind words and for shopping with Petflow!

Response from Petflow· May 4, 2026

We are so deeply sorry for the loss of Max. A happy, goofy 15 year old Australian Shepherd who loved his food and was so loved in return. That is a beautiful life. Thank you for trusting us to be a part of his care and for taking the time to share his story with us. He sounds like he was an absolute joy. Sending so much love to your family during this time.

Response from Petflow· May 4, 2026

A happy tabby and a fast shipment. That is what we love to hear! We are so glad she is enjoying her turkey and giblets. Thank you for choosing Petflow!

Response from Petflow· May 4, 2026

Great price and fast shipping is always the goal! Thank you for the kind words and for shopping with Petflow!

Response from Petflow· May 4, 2026

We are glad your order made it and that we held up our end! We completely understand how frustrating a late delivery window can be, especially when you are counting on it. While carrier delays are outside of our control, we always want your overall experience with Petflow to be a great one. We appreciate your patience and thank you for the honest feedback!

Response from Petflow· May 4, 2026

We are so glad we could be the solution for finding Fromm's after losing your local source! We know switching to ordering dog food online can feel like a leap, especially with a heavy item, so we make sure our packaging is up to the task. We are happy your Westie's food always arrives quickly and in perfect condition. Thank you for trusting Petflow!