Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Petflow always has what I am looking for, their prices are reasonable, and their customer service is amazing!!!
By STof
Response from Petflow· Apr 29, 2026
This made our day! We love knowing that our selection, pricing, and team are hitting the mark for you. Reviews like this mean so much to us. Thank you for being such a wonderful part of the Petflow family!
Love getting our dog food delivered to the front door and on a time!
By AMBER R.
Response from Petflow· Apr 29, 2026
We love hearing this! Getting your pup's food right to your front door on time is exactly what we're here for. Thank you for the kind words and for trusting us with your pet's needs!
The food was delivered promptly when I changed the quantity and date.
By Randy M.
Response from Petflow· Apr 29, 2026
So glad to hear the update went smoothly and your order arrived right on time! We want every change to your autoship to be hassle-free. Thank you for choosing Petflow!
Thank you for the quick delivery
By Pamela F.
Response from Petflow· Apr 29, 2026
Thank you for the kind words! Quick delivery is something we take pride in. We appreciate your support and look forward to keeping your pets stocked up!
Petflow fulfills my orders for prescription cat food accurately & consistently, taking away my worry about providing Camper’s urinary/stress food. I receive pertinent notifications & they work with my vet to keep prescription current. The cost is owner friendly. I am grateful for their customer service!
By Cindy Ballard D.
Response from Petflow· Apr 29, 2026
This truly made our day! We know how important it is to keep prescription food stocked consistently for pets with specific health needs, and we are so glad we can be a reliable part of Camper's care routine. Working alongside your vet to keep everything current is something we take seriously. Thank you for trusting us with something so important!
Easy process and fast delivery
By Sharon
Response from Petflow· Apr 29, 2026
That's exactly what we aim for! We want ordering your pet supplies to be as simple and seamless as possible. Thank you for the kind words and for choosing Petflow!
Great way to get additional food
By Susan W.
Response from Petflow· Apr 29, 2026
We are so glad we could help! Making it easy to get your pets the food they need is what we are all about. Thank you for shopping with us!
Petflow consistently delivers their product on time for a hassle free consumer experience.
By SUE Z.
Response from Petflow· Apr 29, 2026
That is exactly what we are here for! Great selection, fair prices, and fast delivery for you and your pets. Thank you for the kind words and for choosing Petflow!
