The website was easy to use and my…
The website was easy to use and my order was shipped promptly
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,839 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Functional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN
Perform Better (performbetter.com) has 6,839 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,839 approved reviews, newest moderated first
The website was easy to use and my order was shipped promptly
By customer
Quick and easy.
By customer
It was easy to order the Theraband resistance band I needed. Delivery was punctual. I knew what I wanted, and Perform Better had it at a reasonable price. Thank you.
By Cat G.
Your website is slow and spins around. Need more lower shipping options. I buy from you and not amazon , but their free shipping makes things easier.
By Martin L.
Your website lists shipping costs in several separate places and it showed me a cost of $50ish, but then also said due to the nature of the order (bumper plates) the shipping would actually be $200ish, with faster options up to about $350. But then in the totals at checkout it showed the shipping cost of around $50, and then on the “Order Confirmation” page it AGAIN showed shipping cost as only $50. Lo and behold the order goes through and the email says I have now been charged over $200 for shipping… 2 stars here and not 1 star bc I WAS warned, but PLEASE fix your shipping cost calculation code to reflect accurate totals at Order Confirmation. Not hard - Engineering can knock it out in a day, it just needs prioritization. You can Perform Better, I know you can.
By Justin D.
Response from Perform Better· Sep 13, 2023
Hi Justin, Thanks so much for reaching out and for your order. When checking out, it is noted when selecting a shipping method, that the total shown does include any applicable fees for heavy/oversized items is included. That said, I do understand how that could be unclear when continuing the checkout process, so I'll certainly pass along this concern to our web manager to review. If there's anything else we can assist you with, please feel free to contact us via email, phone, or live chat and we will be glad to help! Thank you, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]
I order all my equipment for my studio and my Clients from PB, because I know I'm getting the very best in quality and variety. If I ever need to speak to customer service, they are always friendly, professional, and knowledgeable. The orders are delivered in a reasonable time frame and if I ever need to return an item (which is practically never), the process is easy, no headaches. I highly recommend Perform Better to all fitness enthusiasts and pros alike.
By Armstrong Integrative M.
Their products are great for working out; however in ordering we paid $5.95 for shipping. Before the US Post office would deliver the package, we had to pay an extra $3.06 postage. It seems they had not put enough postage on the envelope.
By Joel
Response from Perform Better· Sep 26, 2023
Hello Joel, Thanks so much for reaching out, and I do apologize for the error regarding the postage for your order. It seems there was a issue when our warehouse was shipping your order and creating the USPS label. I'll go ahead and have our returns department refund that $3.06 additional cost and have that put back onto your credit card you originally used. You can expect to see that refund in the next few business days. We thank you for your order and if there's anything else I can help you with, please feel free to reach out. Thank you, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]
Great quality product I’ve used my whole 20 year career
By Ludovic D.