Perform BetterReviews of performbetter.com

Response from Perform Better· Oct 31, 2023

Hello Juli, Thanks for reaching out! I pulled up your order to check on the shipment status for you. We did ship your order out on 10/23 with FedEx - tracking number is 785422035682. I tracked the shipment on www.fedex.com, and they're showing the package is out for delivery to you today, 10/31. We ship out of Rhode Island, so the transit time to you on the west coast is at least 5 business days. If you have any other questions, please contact us via email, phone, or live chat and we'd be happy to assist. Thank you, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]

Response from Perform Better· Oct 31, 2023

Hello Jean, Thanks so much for reaching out, and I do apologize for this inconvenience. I took a look at your order, and it was shipped out with USPS on 10/23, with a small envelop service. Unfortunately, tracking information wasn't provided with this service. I'm having our returns department set up a reshipment for you to send the bands via USPS Priority Mail, and tracking information will be provided. You can expect to email updates once this has been set up. Again, we apologize for the wait, and appreciate your business. If there's anything else we can assist you with, please contact us via email, phone, or live chat and we will be glad to help. Thank you, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]