Perform BetterReviews of performbetter.com

Response from Perform Better· Apr 24, 2019

Hello Rosy- Thank you for contacting us. We appreciate the feedback and I understand your frustration about the website performance. Our page-load times are considered extremely fast so I'm not sure what caused the issue . I did some digging around and found out that this is sometimes cause by browsers ( i.e. Chrome, Safari, Firefox, etc.) Any kind of browser maintenance or updates can slow down websites for a short period of time. Anyway, if this ever happens again, please don't hesitate to call me directly and I'll be happy to help put through your order. Also, I will also contact you via email just in case you miss this response. My apologies, Nick Stebenne Website Management 1.888.556.7464 x 140 [email protected]

Response from Perform Better· Apr 22, 2019

Hello Anthony- Thank you for contacting us. We appreciate the feedback and I understand your concern about the free shipping offer. I was able to look into this further and the equipment package that you ordered does not qualify. I do apologize, but since this this is already heavily discounted with package pricing ( $130 in savings), we are not able to add additional free shipping to your order. Anyway, I will also reach out to you via email just in case you don't receive this message. Please let me know if you have any questions or concerns. Thanks, Nick Stebenne Website Management 1.888.556.7464 x 140 [email protected]