Good communication and very fast…
Good communication and very fast shipping. Will use again.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,839 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Functional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN
Perform Better (performbetter.com) has 6,839 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,839 approved reviews, newest moderated first
Good communication and very fast shipping. Will use again.
By customer
The first time I tried to complete my order, it said it did not go through because my cart was empty even though I had added my items to my cart and checked before putting in my payment information. The second time I attempted to complete my order, it went through just fine. However, I checked my email and found that I was charged twice. I received 2 different Order #s, but I only completed the order the second time. Got my money taken for an order I didn't place the first time. Frustrating.
By customer
Response from Perform Better· Aug 13, 2020
Hi Michelle, Thanks for contacting us. It does appear that your order was placed twice on the website. My apologies for any confusion as well as the inconvenience. I've already reached out to UPS to have the duplicate order returned back to us and we will process a refund. If you have any questions and/or concerns, please don't hesitate to contact me directly! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Ordering from the perform better website was concise and straightforward. No confusing prompts.
By customer
Response from Perform Better· Aug 12, 2020
Hi Randall, Thank you for your order. We appreciate your business! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Everything was really well organized and easy to find. There were a lot of different options and I found it easy to figure out what I needed/wanted. The only problem I would say that there isn't a large variety of price point options. I appreciate that Perform Better offers high quality materials, but having still good quality but potentially less expensive options for what they offer would be nice.
By customer
The two 25lb weight plates do not fit on my bar. The center circle is so large the clips won’t hold them. Good for basic exercises but I can’t insert them or use them for arm curls or benching.
By customer
Response from Perform Better· Aug 12, 2020
Hi Zulfiqar, Thank you for reaching out. The plates you purchased are Olympic size so they have a 2" center and should fit any standard Olympic Bar. You can certainly return them for a refund if you choose. My contact information is below if you have any questions regarding that process! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Perform Better provided the Escape Deck 2.0 at a fair price whereas Amazon and Facebook marketplace were either sold out or offering it at twice the normal price. I wasn't sure which shipping rate to select when I placed my order but a customer service rep from MF Athletic followed up with me the very next day with the exact shipping rate of $88.95. It is high but that is to be expected since I live in Honolulu, HI. Overall, it was great to find an impressive niche site to buy fitness equipment from besides Amazon and if my order meets my expectations, Perform Better will have earned a new fan.
By Pooka
Great selection and easy process to purchase.
By Patricia
Perform Better always seems to have everything i need and in stock when i need it. Great value too!
By TMJ of T.
Response from Perform Better· Aug 11, 2020
Hi Theo, We appreciate your business, always! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]