High level service
High level service
By Jon R.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,839 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Functional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN
Perform Better (performbetter.com) has 6,839 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,839 approved reviews, newest moderated first
High level service
By Jon R.
When I initially ordered my dumbbells, the items were out of stock. I am so impressed with Perform Better's customer service. I was contacted twice with info keeping me up to date regarding the out of stock items. Which by the way were delivered 7 days earlier than projected. Everything went off without a hitch. Will definitely recommend to others and will be ordering again.
By D. P. in A.
Response from Perform Better· Jan 9, 2021
Hi Dolores, Thank you so much for sharing your feedback! I'm glad to hear the dumbbells arrived earlier than expected! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Bobby did an excellent job of finding the link to the product I was looking for and provided it quickly.
By customer
Great site and products
By Nicholas A.
Ordering was easy with the right payment option for me. Order was shipped quickly. I have ordered items before & always received good service!
By Maureen
Response from Perform Better· Jan 9, 2021
Hi Maureen, We appreciate you Maureen! Thanks for sharing the feedback! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Thumbs up all around!
By customer
Response from Perform Better· Jan 9, 2021
Hi Benjamin, My apologies. Have you reached out to our customer service team? Mistakes do happen but we'd be happy to correct the mix up for you! I will send you a quick email to follow up so we can get this taken care of. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
If I could give Perform Better 10 stars I would! Through every step of the process I received stellar customer service. They had all the products I was looking for at a fair price, and it clearly stated on their website if something was out of stock/back order and when to expect it in. After my order, I got a quick confirmation, followed by associates reaching out in case I had any questions or concerns. Everything arrived so fast and in great condition. Can’t recommend them enough!!
By Louise
Response from Perform Better· Jan 9, 2021
Hi Louise, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
While I have yet to receive my order (will be picking up from my local warehouse) the ordering was incredibly easy and Perform better has everything I am looking for to complete my home gym. I will definitely come back.
By customer
Response from Perform Better· Jan 9, 2021
Hi Elizabeth, We are incredibly grateful that you took the time out to leave us a 5-Star review! Enjoy your new equipment! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]