Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
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131 reviews
PebblebeeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in a Seattle in 2013, Pebblebee makes item finders and personal safety devices that keep you connected to what matters most.Our trackers work with both Apple Find My or Google's Find Hub, so you're covered no matter which phone you carry.With more than a decade of innovation, customers in over 100 countries, and rechargeable, sustainably designed hardware, we build products that work reliably and back them with support that's there when you need it.Have a question or run into an issue? Email our team at [email protected]
Pebblebee (pebblebee.com) has 131 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
131 approved reviews, newest moderated first
I have not lost anything since I had Pebblebee. What I really like is being able to charge it
By ANDREW
Response from Pebblebee· Jul 22, 2026
Hi Andrew, We hope it stays that way! We're glad your Pebblebee is giving you peace of mind, and we're happy you're enjoying one of our favorite features—the rechargeable battery. Thanks for choosing Pebblebee. 🐝 — The Pebblebee Team
A Great Tracking Option for Android Users I was always a little jealous that Apple users had AirTags while Android users had fewer options, so I decided to try the Pebblebee Clip and Card. I occasionally misplace my keys and wallet, and I also liked the idea of having a discreet tracker for my car when using valet parking. Setup was incredibly easy, both products are lightweight, and they work seamlessly with my phone and Google’s Find Hub. After a month, I am very impressed. Thankfully, I have not had to use them to recover anything yet, but they have already given me added peace of mind. A smart, simple solution for Android users.
By Stephen M.
Response from Pebblebee· Jul 20, 2026
Hello Stephen, Thank you so much for taking the time to share such a thoughtful review! We're delighted to hear that both the Clip and Card have been such a great fit for you and that the setup was quick and seamless. Providing Android users with a reliable, easy-to-use tracking solution has always been one of our goals, so it's wonderful to know they've given you that extra peace of mind. We also love hearing that they've become part of your everyday routine even if (hopefully) you never have to use them to recover a lost item! That's exactly what we aim for: confidence that your important belongings are just a tap away if you ever need them. Thank you again for choosing Pebblebee and for recommending us. We truly appreciate your support! Kind regards, The Pebblebee Team.
I had Apple Airtags and it was bulky and left a ring on my wallet, you think I was back in High school, but this solved that problem. I think that Pebblebee is truly looking to ensure customer satisfaction with follow-ups to see if their product is working as advertised. My phone picks it up and says that I am being followed. That means my wallet is with me, hahaha
By RJLewis
Response from Pebblebee· Jul 20, 2026
Hello, Thank you so much for the fantastic review! We're thrilled to hear that the Card was a better fit for your wallet than your previous tracker and solved the bulkiness issue. We also really appreciate your kind words about our follow-ups. Making sure our customers have a great experience with our products is very important to us, so it's wonderful to know that effort made a difference. Thanks again for your support, and we hope your Pebblebee continues to keep track of what matters most! Kind regards, The Pebblebee Team.
Good product easy setup
By Jörgen โยกัน M.
Response from Pebblebee· Jul 20, 2026
Hello, Thank you so much for your review! We're delighted to hear that you found the setup easy and that you're enjoying the product. We really appreciate you taking the time to share your experience, and we hope your Pebblebee continues to serve you well. If you ever have any questions or need assistance, we're always happy to help! Kind regards, The Pebblebee Team.
Other Pebble bees have been helpful I've had one that would not recharge and I could not get to connect no matter what I did. When I reached out to the company they sent me back an email assuring me that they would get back to me which took several days. They'll get back to me required me to find the original receipt, which I did not have and to send in a picture of the item that I could not get to reconnect. None of that was possible under the circumstances. I found it incredibly difficult to get any help from the company that was going to be useful. I do however have several other trackers and they've worked great. One of them found my jacket in Rome airport. Another time my phone was misplaced in Santa Fe and that tracking device helped me find it specifically in a garbage can. I do like Pebblebee and just I bought a new tag. Real people answering a phone there for help, not just email, and doing business with the public would be certainly helpful.
By JC
Response from Pebblebee· Jul 16, 2026
Hi JC, First, thank you for sharing your experience and for being a longtime Pebblebee customer. We're genuinely glad to hear that your other trackers have served you well over the years. Stories like yours are exactly why we build these products. At the same time, we're sorry to hear that your previous warranty experience felt frustrating. We understand that being asked for a receipt and photos can feel like an obstacle when you're already dealing with a device that isn't working properly. Those requests aren't meant to make the process difficult; they're part of the basic requirements we need in order to verify warranty eligibility and ensure we're handling claims fairly and consistently for all customers. We understand that these details aren't always available, but without them, our ability to approve a warranty replacement is unfortunately very limited. We also want to assure you that when you contact Pebblebee, you're communicating with real people on our support team. While we currently provide support primarily through email rather than phone, that choice is intentional. Many technical issues require troubleshooting steps, screenshots, photos, firmware details, and detailed instructions that are often easier to share and reference in writing. Email also allows us to keep a complete record of the troubleshooting process so nothing gets missed and you don't have to repeat information if the case needs follow-up. That said, your feedback about wanting more immediate, conversational support is valuable, and we'll make sure it's shared with the team. Thank you as well for continuing to choose Pebblebee despite the frustration you experienced. We value both your business and your honesty, and we're always looking for ways to improve the support experience. Kind regards, The Pebblebee Team.
Handy to have the Pabblebee Card located in my wallet.
By Kevin M.
Response from Pebblebee· Jul 15, 2026
Hello Kevin, Thank you for the 5-star review! We're so glad to hear your Pebblebee Card has found its perfect home in your wallet. 😊 It's designed to be there when you need it most, and we're happy it's giving you that extra peace of mind. Thanks for choosing Pebblebee! Kind regards, The Pebblebee Team.
I like the idea of sustainable technology--the idea of throwing away a tag when the battery is done seems fundamentally wrong. The card charging on an induction stand was brilliant. Our household is split between Apple and Android so the idea that there can be one tracker that bridges this No Man's Land is also heartening for sustainability.
By Dan
Response from Pebblebee· Jul 14, 2026
Hello Dan, Thank you so much for your thoughtful review! We're glad to hear that our rechargeable design and wireless charging resonated with you. We also believe that reducing waste by creating products that last is an important step toward more sustainable technology. It's great to hear that having a tracker compatible with both Apple Find My and Google Find Hub was valuable for your mixed-device household. While each tracker can only be paired with one ecosystem at a time, we're happy to offer a solution that gives users the flexibility to choose the platform that best fits each of their family member's needs. We truly appreciate your support and hope your Pebblebee continues to serve you well for years to come! Happy tracking, The Pebblebee Team.
We bought these to use at our seasonal campground and I loved that they were rechargeable and android can use them. Buuuut they only work with Bluetooth. So they do not work unless the kids are in range of my phone. Useless where we're at and what we wanted to use them for, I'm sure they're great for other uses but not for what I needed. Will be returning.
By Anna W.
Response from Pebblebee· Jul 14, 2026
Hello Anna, Thank you for taking the time to share your experience. We're sorry to hear our trackers weren't the right fit for your intended use. As you mentioned, Pebblebee devices use Bluetooth to communicate with nearby Android phones participating in the Google Find Hub network. When a tracker is outside your phone's Bluetooth range, its location can still be updated if it's detected by another compatible Android device in the network. We completely understand that, for monitoring children around a large seasonal campground, a dedicated GPS tracker may be a better solution. We appreciate you giving Pebblebee a try, and we hope you find a product that's a better match for your needs. If you have any questions about the return process, our support team will be happy to help. Best regards, The Pebblebee Team.
