Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Helped calm me down and extremely imformative. What a blessing to have this
By Daniel H.
Response from Pawp· Jun 10, 2026
Moments like this are exactly why we built Pawp. Knowing you felt calmer and walked away with real answers makes this all worthwhile.
Very caring and knowledgeable staff even answered questions about different types of issues and how it could effect his situation made me feel very comfortable with the visit and how to handle it
By Ashley F.
Response from Pawp· Jun 10, 2026
Hearing that you left feeling comfortable and informed is exactly what we're after. Having your concerns taken seriously, and getting answers that actually applied to your pup's specific situation, makes all the difference. We're glad the team could show up for you both the way they did.
Very professional and thorough! The lady was so patient with me. Just when I thought I'd asked too many questions, she was ready for another one. I never felt rushed. I got the help I needed in under 15 minutes!
By LIV
Response from Pawp· Jun 10, 2026
Patient, thorough, and never once making you feel like a burden? That's exactly what a good consultation should feel like. Fifteen minutes to get real answers is a win, and we're glad it came through that way for you.
We had a scary incident with our senior Pomeranian where he suddenly was not himself. He was slowly “coming out” of whatever was happening but we were still concerned and living in the middle of nowhere, we were hoping to get a handle on whether we should take a 3-hour drive to a very expensive emergency vet or not. Thankfully my Pawp provider was quick, knowledgeable, and helpful. They gave us some answers and options and we avoided a trip to the vet that we really can’t afford, at least for now as long as he isn’t getting worse. The app is simple to use. It was a text chat with an LVT, and was easy to add a video when requested. The “expected questions” section helped prepare me better for the visit. I would totally use Pawp again and recommend this service and the provider on call.
By Bekkah
Response from Pawp· Jun 9, 2026
A 3-hour drive to an emergency vet at midnight with a scared senior Pom is not a decision anyone wants to make lightly. Knowing you had clear answers and real options to work with made all the difference. So glad your little guy is doing better, and that the visit felt easy to navigate from start to finish.
DVM was very helpful, I need more photos but all in all was a good experience.
By DC M.
Response from Pawp· Jun 9, 2026
Glad the DVM could help sort things out! We'll keep that photo tip in mind too. Reach out to [email protected] for any suggestions.
Tabitha CVT was extremely helpful and informative to all of my concerns. She made recommendations for remedies that were both affordable and conveniently available to me
By Kimberly M.
Response from Pawp· Jun 9, 2026
Tabitha clearly brought her A-game for your visit. Knowing you walked away with practical, affordable options rather than a stressful list of unknowns is exactly what we aim for. Really glad it landed that way.
Very understanding and helpful. Asked important questions and had me do things to my dog to help the diagnosis. I was very happy with the service. Doug Price
By Douglas Price J.
Response from Pawp· Jun 9, 2026
Doug, it's clear you came prepared and engaged every step of the way, and that kind of teamwork makes a real difference in getting to the right answer. We'll make sure the team hears how the visit landed for you and your pup.
It was a great experience I will definitely use alot
By Marvin Misty Jessie H.
Response from Pawp· Jun 9, 2026
Really glad it hit the mark. We'll be here whenever you need us again!
