Great
They knew how to help
By Michael K.
Response from Pawp· Jun 15, 2026
Glad we could point you in the right direction when it counted.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
They knew how to help
By Michael K.
Response from Pawp· Jun 15, 2026
Glad we could point you in the right direction when it counted.
I did not wait long at all for the visit to start. Tech was extremely knowledgeable and friendly. I would definitely use the service again!
By Charlotte P.
Response from Pawp· Jun 15, 2026
Quick, knowledgeable, and friendly, that's exactly what these visits should be. Really glad the experience hit the mark, and we hope your pet stays happy and healthy until next time!
This is a great service if you don't have an available Vet! They can't prescribe meds although that would be nice since there is picture and video available with this platform. But it's nice to be able to actually speak to a veterinarian through text especially when you don't have any other available options🥰
By Joely C.
Response from Pawp· Jun 15, 2026
Having a veterinarian available to text when options are limited makes such a difference, and we're glad that came through for you. The prescription piece is valid feedback, and it's something worth knowing. Either way, we're happy this could be a helpful resource when you needed it most.
Very quick interaction and quickly summarized the issues with solutions.
By Laurie D.
Response from Pawp· Jun 15, 2026
Exactly what you needed, when you needed it. Quick answers with clear solutions is the goal every time, and it's great to hear it landed that way.
Very nice, got back with you fast very
By Jennifer C.
Response from Pawp· Jun 15, 2026
Quick responses matter, and we're glad that came through. Thanks for taking a moment to let us know!
Ann was very knowledgeable and informative. I know how to care for my dogs injured feet now. I also know what to look out for and when to take him in.
By Desiree
Response from Pawp· Jun 12, 2026
Knowing what to watch for makes such a difference when you're navigating an injury at home, and it sounds like Ann set you both up well. Wishing your pup a smooth recovery!
Very helpful and affordable.
By Eileen B.
Response from Pawp· Jun 12, 2026
Glad Pawp could deliver on both fronts!
Veterinarian was very knowledgeable and friendly. Her recommendations for my pups diet was spot on and I look forward to providing the medication to help Lola digest food better and easier to help her metabolism for more energy and maintain her happy, healthy, vibrant personality.
By Michelle J.
Response from Pawp· Jun 12, 2026
Lola is lucky to have someone so in tune with her needs. It sounds like the visit hit exactly the right notes, from the dietary guidance to getting her set up with something that'll help her feel her best. Here's to more energy, more vibrancy, and one very happy pup.