Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
The doctor was very nice and helpful, I appreciated her friendly interaction!
By Gene J.
Response from Pawp· Jul 6, 2026
Friendly and helpful from start to finish. Glad she made such a good impression, and that your visit felt like time well spent.
The vet was wonderful!
By Sonya R.
Response from Pawp· Jul 6, 2026
Short, sweet, and it made us smile. We'll make sure the team hears this one!
A little bit of a wait. Very nice doctor. She gave me excellent advice with several solutions. We didn’t know the exact cause, so we are careful with solutions. I definable will use this company again
By Clara
Response from Pawp· Jul 3, 2026
Glad the appointment went well despite the wait. When the cause isn't clear, having a doctor walk you through multiple options is exactly what you need, and it sounds like she delivered. We'll look forward to helping you and your pet again next time.
Excellent service. Quick and informative. Very happy with the quickness of the reply to my questions and the professionalism.
By RS
Response from Pawp· Jul 3, 2026
Quick, professional, and actually helpful. That's the standard we hold ourselves to, and it sounds like we hit the mark. Glad your questions got answered without the wait!
Liz was very thorough, patient and helpful. Great experience!
By VE
Response from Pawp· Jul 3, 2026
Liz brings that level of care to every conversation, so it's great to hear it came through for you. Glad you had a good one!
I highly recommend this service to anyone with pets. It is incredibly comforting to have someone readily available to address our immediate concerns. We were provided with helpful personalized information regarding the current symptoms we're experiencing, given useful OTC product suggestions to help relieve symptoms and comfort our baby until his follow up appointment. We now know the signs and symptoms to watch for and when to seek emergency medical treatment. We have the comfort in confidence moving forward with a clear plan of action.
By Keri S.
Response from Pawp· Jul 3, 2026
Having a clear plan heading into a follow-up appointment makes such a difference, and we're glad that's exactly what came out of your visit with us. Knowing what to watch for and when to act is half the battle. Wishing your little one a smooth recovery!
Good help excellent
By Victor B.
Response from Pawp· Jul 2, 2026
Exactly what we love to hear. Glad we could come through for you!
Was helpful kind
By Anna W.
Response from Pawp· Jul 2, 2026
Short, sweet, and it made us smile. Glad we could be there when you needed us.
