Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Pawp is the best. Saves you the trip of going to the actual vet office from the convenience of your home. The staff was great and very helpful.
By Audrea K.
Response from Pawp· Jul 27, 2026
Getting answers without leaving home makes such a difference, and we love that came through in your experience. The staff will be glad to hear you felt well taken care of. Thanks for the kind words!
They will truly find any excuse to deny an emergency protection claim. I read all the reviews and forum posts and followed all the instructions extremely carefully and they still denied my claim. What a waste.
By amy
Response from Pawp· Jul 22, 2026
That's genuinely frustrating to read, and we're sorry the claim didn't go the way you expected after putting in so much effort. We'd really like to look into what happened. Please reach out to [email protected] so we can dig into the details and make sure everything was reviewed properly.
Friendly knowledgeable, vet. Very easy process and very affordable.
By Kristy T.
Response from Pawp· Jul 22, 2026
Easy, affordable, and genuinely helpful. That's the goal every single time, and it's great to know it landed that way for you. We're glad you had such a smooth visit!
I have used Pawp a few times every year unfortunately as I have 3 dogs that love to get into things (broken nail, limping, skin rashes, etc) and every time Pawp vets have been super supportive and responsive with helping alleviate some of the worry and concerns we have and guiding us the right direction. I recently did the prescription visit for the first time for one of my dogs and they did a great thorough assessment (as much as they could virtually), asked a lot of great questions to really rule anything major out and gave great recommendations and prescription meds to support my dog’s health. I’ve had Pawp for about 3-4 years now and I’m so happy with it. I am blessed I haven’t had to use my emergency funds yet but I know that if I need to, Pawp will be responsive and proactive with helping me get the right support I need. Thank you!
By Dinora G.
Response from Pawp· Jul 22, 2026
Three dogs who love adventure means Pawp gets a real workout, and we love being part of your crew's care routine. That prescription visit is a newer experience for a lot of members, so hearing the assessment felt thorough and the questions actually helped rule things out matters to us. Four years and counting, with three curious pups. That's exactly what we're here for.
I can’t believe I get to talk to real Vet. It’s amazing and it’s free and they gave me options for financial, which is important to me because I’m disabled and I’m on a fixed budget but I love my dog. Thank you so much PAWP
By Danad
Response from Pawp· Jul 22, 2026
Real vets, real options, and a team that actually gets it. That combination matters, and knowing it made a difference for you and your pup genuinely makes what we do feel worthwhile. Your dog is lucky to have someone who loves them this much.
Wonderful service to have!
By Lauren R.
Response from Pawp· Jul 22, 2026
Short and sweet, just like this note. Knowing Pawp has been a good fit for you genuinely makes our day.
Great doctors who listen to you!
By Cole P.
Response from Pawp· Jul 22, 2026
Listening is everything, and knowing our doctors got that right means a lot. We're grateful you took the time to share this.
Well spoken vet, very nice lady!
By ..
Response from Pawp· Jul 22, 2026
What a lovely note to receive. Knowing the conversation felt warm and clear makes a real difference to us.
