Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
196 reviews
PATLiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PATLive is a virtual receptionist service that delivers what every caller wants – a real live person and helpful service, 24/7. Instantly change how receptionists are handling calls with your real-time status, and stay updated with an email, text or push notification after every call. To experience PATLive for yourself, start a 14-day free trial today. To learn more, visit patlive.com.
PATLive (patlive.com) has 196 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
196 approved reviews, newest moderated first
Richard has been magnificent. A+ service and gets back to you in a timely manner.
By Dan Ali P.
Response from PATLive· Feb 12, 2020
Wow, thank you Dan! Our Product Specialists make us proud every day. Thank you for the review.
I like the service, but there are a lot of times no one answers the phone. I get a text message every time a call is missed so I don't like that. I wish someone truly did pick up every time it rang as I understood that's what the service did. I do LOVE it when they do answer, and I think it is a great program.
By Kat
Response from PATLive· Feb 7, 2020
Kat – Thanks for taking the time to speak with us on the phone the other day. We’re glad we were able to clear up the problem you were having with your call forwarding provider’s automated call screening process that was blocking calls from reaching us. If you have additional questions or concerns about your service in the future, don’t hesitate to reach out – our customer service team is available 24/7.
Very Professional operators
By Pamela
Response from PATLive· Jan 13, 2020
We're super proud of our live receptionists. Thank you, Pamela!
Great job guys!
By Bob
Response from PATLive· Jan 13, 2020
Thank you, Bob!
Professional, reliable, consistent. An excellent service provider.
By Gary
Response from PATLive· Jan 6, 2020
We really appreciate it, Gary!
I'm very satisfied with PATlive. They answered my questions very quickly. Good job!
By customer
Response from PATLive· Jan 6, 2020
Thank you very much!
Extremely polite and responsive. It’s exactly what we want for customer interaction.
By Will
Response from PATLive· Jan 6, 2020
Thank you, Will!
professional and on point this is a great service thank you and happy New Year
By Vernon
Response from PATLive· Jan 6, 2020
Providing receptionist service that is both friendly and professional is our number one priority. We're so glad you're enjoying your service, Vernon!
