Its was lucky that i found you
Its was lucky that i found you
By Eric
Response from PATLive· Dec 14, 2020
The feeling is mutual, Eric! Thanks for the review.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
196 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PATLive is a virtual receptionist service that delivers what every caller wants – a real live person and helpful service, 24/7. Instantly change how receptionists are handling calls with your real-time status, and stay updated with an email, text or push notification after every call. To experience PATLive for yourself, start a 14-day free trial today. To learn more, visit patlive.com.
PATLive (patlive.com) has 196 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
196 approved reviews, newest moderated first
Its was lucky that i found you
By Eric
Response from PATLive· Dec 14, 2020
The feeling is mutual, Eric! Thanks for the review.
Accurate information is extremely important. We continually receive misspelled names, emails, addresses from the agents. I know not all callers are happy to share but we can’t be guessing either. Also had a budget in mind for what I would pay for this service and the bill has remained 7-10 times over that price every month. I have really low expectations, just trying to survive in a sea of complications so would like to eliminate all internal obstacles. We are stubbornly hanging on hoping for better results out of this engagement. I give it average but I have nothing to compare it too except our own or previous office staff.
By Nate
Response from PATLive· Dec 14, 2020
Hi Nate and thanks for taking the time to provide us with feedback. We’re disappointed to hear that your experience has been anything short of excellent so far. One of our team members will be reaching out shortly to discuss how we can make improvements to the way agents are handling your calls and find a pricing plan that better fits your needs.
I’m satisfied to what it does for my business. Thanks
By Lalaine
Response from PATLive· Dec 14, 2020
We are so glad to hear it, Lalaine! Thank you for taking the time to share your feedback.
So far so good, I am new though ask me again in a few months.
By Thomas
Response from PATLive· Dec 14, 2020
That's great news, Thomas! Thank you for sharing your feedback.
Ben was exceptional. Excellent product knowledge, well spoken and confident. Didn't hurt that he laughed at my bad jokes either.,
By Tom S.
Response from PATLive· Aug 28, 2020
Tom, thank you so much for sharing your experience with one of our awesome Product Specialists. Also, sometimes "bad jokes" are the best jokes!
Great Service as always!!!!
By Tiffany
Response from PATLive· Jun 29, 2020
Thank you, Tiffany!
Great customer service. Always so friendly and helpful whenever I call!
By David
Response from PATLive· Jun 26, 2020
We're so glad to hear it, David! Thank you for the review.
Excellent customer service everytime!!
By Steven
Response from PATLive· Jun 26, 2020
That's fantastic, thank you for the review Steven!