Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
745 reviews
PatioHQSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.
PatioHQ (patiohq.com) has 745 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
745 approved reviews, newest moderated first
We ordered replacement cushions for our old Brown Jordan patio set. The quality of the fabric, foam, and stitching exceeded our expectations.
By Gigi S.
Response from PatioHQ· Sep 26, 2022
Hi Gigi, thank you for the review and happy that you're happy with our made in the USA cushions. PatioHQ
Service is impeccable. We had them replace all of our patio furniture cushions earlier this year and were so pleased we asked for 2 custom cushions. They checked and double checked measurements. Highly recommend Jeff and his crew
By Felicia S.
Response from PatioHQ· Sep 20, 2022
Hi Antoinette, thank you for the review and happy that you're happy with our made in the USA cushions. PatioHQ
I had an issue with the chairs that I ordered. I contacted PatioHQ about it, and I got a quick response and the chairs were replaced! Excellent customer service! I will order from them again!! I wish I could give them more than 5 stars.
By Fred
Response from PatioHQ· Sep 17, 2022
Hi Fred, thank you for the great review and happy that you're happy! PatioHQ
The communication was easy and fast. I am having custom cushions made for my loveseat.
By Julie D.
Response from PatioHQ· Sep 17, 2022
Hi Julie, thank you for the great review and happy that you're happy! PatioHQ
The aftercare and attention I received was great! They worked really hard to fulfill my order and ensure I was satisfied.
By Teresa L.
Response from PatioHQ· Sep 17, 2022
Hi Teresa, thank you for the great review and happy that you're happy! PatioHQ
I recently needed to order a replacement rocking chair cushion, which I discovered was a custom fabric and not easy to track down. However, Jeff from Patio HQ was just so helpful and answered my emails very quickly, so I was able to place an order for the replacement cushion. It arrived in about 2 weeks, and I am very happy with the outcome. As good quality customer service is very hard to find today, I am appreciative of the attention I received and I would definitely recommend PatioHQ to my friends and relatives. Thank you!
By Rose
Response from PatioHQ· Sep 7, 2022
Hi Rose, thank you for the review and nice comments. We're happy that you're happy with our made in the USA cushions. PatioHQ
GREAT service! We couldn't be happier. I know people say it but it is a perfect fit, perfect color and quick. Thanks! Makes our 17 yr old patio set look brand new now.
By Bill
Response from PatioHQ· Sep 3, 2022
Hi Bill, thank you for the review and glad that you're happy with our made in the USA cushions. PatioHQ
I really like my new cushions. My set is fine but my old cushions, not so much. I ordered what I wanted, and they arrived yesterday. In a word, awesome. I expect they will last years. I highly recommend anyone needing cushions, do your homework. I almost bought from a huge discount store ( that will remain nameless HD). Then I looked at PatioHQ. Quality is everything.
By Michael M.
Response from PatioHQ· Sep 3, 2022
Hi Michael, thank you for the review and glad that you're happy with our made in the USA cushions. PatioHQ
