Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
745 reviews
PatioHQSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.
PatioHQ (patiohq.com) has 745 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
745 approved reviews, newest moderated first
Had a project deadline and they went above and beyond to help us meet it. Always great quality and customer service.
By Patricia E.
Response from PatioHQ· Oct 13, 2022
Hi Patricia, thank you for the review and glad that we were able to accommodate. PatioHQ
Just what I was looking! My outdoor sectional set is complete!! Customer service was prompt and professional!
By J. P.
Response from PatioHQ· Oct 13, 2022
Hi J, thank you for the review and glad that we were able to assist you. PatioHQ
Great cushions quickly made. Great customer service I needed 4 unique sizes for some outdoor chaise lounge chairs. They fit perfect with beautiful fabric and they are super comfortable. Thank you
By Matt R.
Response from PatioHQ· Oct 13, 2022
Hi Matt, thank you for the review and happy that you're happy with our made in the USA cushions. PatioHQ
Very attentive. Thanks! Delivery poor.
By Maddy
Response from PatioHQ· Sep 27, 2022
Hi Maddy, thank you for the review and for shopping with us! PatioHQ
While there were some issues with the delivery of the high back chairs (this was not PatioHQ’s fault), I must say their customer service was remarkable. In particular, Kenny was absolutely stellar in rectifying the situation. I would buy again with confidence in this company.
By JAMES
Response from PatioHQ· Sep 27, 2022
Hi James, thank you for the review and we are happy that you're happy with the chairs and our customer service! PatioHQ
Very easy to work with, Jeff was very through with making sure I had measured and considered all the details, love how they turned out!
By Abby
Response from PatioHQ· Sep 26, 2022
Hi Abby, thank you so much for the nice review and happy that you're happy with our made in the USA cushions. PatioHQ
We initially contacted Patio HQ in May about new cushions. The company provides cushions for Northscape outdoor furniture. We should have been able to provide the name of the model we need new cushions. they had me measure the cushions, the wrong cushions were sent, a lot of confusion, it was Mid-September before we finally received the correct cushions, which we now have.
By Keith P.
Response from PatioHQ· Sep 27, 2022
Hi Keith, that's not entirely how this went but at the end of the day, we are happy that we were able to deliver the correct made in the USA cushion size for you. Thank you for the review and your business! PatioHQ
It was perfect
By Earl G.
Response from PatioHQ· Sep 26, 2022
Hi Earl, thank you for the 5 star review. PatioHQ
