Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
745 reviews
PatioHQSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.
PatioHQ (patiohq.com) has 745 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
745 approved reviews, newest moderated first
The product was custom made and it fit perfectly. Delivered quickly. Excellent experience!
By Forrest
Response from PatioHQ· Sep 2, 2026
Dear Customer, Thank you for your wonderful feedback! We’re delighted to hear that your custom-made product fit perfectly and arrived quickly. We truly appreciate your kind words and are so glad you had an excellent experience with us.
Product is amazing and arrived very fast. Super impressed!
By Kerry S.
Response from PatioHQ· Aug 29, 2026
Hi Kerry, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re impressed with the product and that it arrived quickly. We truly appreciate your support!
I spent over $400 on patio cushions that arrived stained, terribly under stuffed and extremely cheap looking. I have little sewing experience but could have done a much better job of making these myself. And don’t bother with trying to get help from customer service, they won’t respond. TAKE YOUR BUSINESS ELSEWHERE
By Alexandra G.
Response from PatioHQ· Aug 29, 2026
Hi Alexandra, we sincerely apologize for the inconvenience caused. Our team has reached out to you for more details. We are currently awaiting your response to provide further assistance.
The measurements were accurate and got here ahead of schedule. The inside of the cushion looked a little sloppy, but we won't be seeing that, so it doesn't matter.
By Customer
Response from PatioHQ· Aug 26, 2026
Dear Customer, Thank you for sharing your feedback! We’re glad to hear the measurements were accurate and that your order arrived ahead of schedule. We also appreciate your honest comment regarding the cushion’s interior finish and will share it with our team as valuable feedback. Thank you for choosing us!
Very good quality. We are very pleased and impressed. We made a hanging pallet bed for our fire pit area and it worked beautifully. Will highly recommend your company.
By Tamara M.
Response from PatioHQ· Aug 26, 2026
Hey Tamara! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I wish I had found this company sooner. I had ordered patio cushions from another company and they kept getting back ordered. I canceled it when I discovered patio HQ. The order was delivered quickly and I was able to customize the size and fabric. My only disappointment is that the cushion insert was not a solid piece as I expected and as was pictured—it was a loose, fiber filling.
By Maryann N.
Response from PatioHQ· Aug 24, 2026
Thank you for your feedback, Maryann! We’re glad you enjoyed the customization options and quick delivery. We also appreciate your comments regarding the cushion insert and will share them with our team for consideration.
My bench covers turned out very nice and came fairly quick. I appreciate the customer service I was shown and would recommend this company to others. Thanks
By Peggy
Response from PatioHQ· Aug 21, 2026
Hi Peggy, Thank you for your wonderful feedback! We’re delighted to hear that your bench covers turned out nicely and arrived promptly. We’re especially glad you appreciated the customer service and would recommend us to others. Your support means a lot to us!
very impressed with the quality and my order arrived about a week early! 🙌🏼
By Tonia S.
Response from PatioHQ· Aug 21, 2026
Hi Tonia, Thank you for your wonderful feedback! We’re delighted to hear that you’re very impressed with the quality and that your order arrived about a week ahead of schedule. We truly appreciate your support and are so glad we could exceed your expectations!
