MicroGenDXReviews of patients.microgendx.com

Great company! The results came within the time frame as promised. The results and accompanying information was more accurate than I could get at a doctors office and key to my recovery. The customer service answered my inquires quickly and fairly. I would definitely use them again.

Analyzed and gave me a accurate makeup of the sample I sent in.

Great customer service.

Once I made the purchase customer service ignored my inquiry.

I sent my results out immediately from Chicago and it took 2 days before it made it to the testing lab in Texas. During this time bacteria could be growing leading to inaccurate results. Then I finally see my results are ready but when I clicked on the link there was nothing available. I called and they told me something happened at the lab where they had to rerun my results which then made me question the validity and accuracy. I spent $400 for this and it should've been a smoother process. I take the results to 3 different doctors who then also question how valid the results even are. The microgen results showed a high bacteria count but 2 urine tests and even culture tests provided by doctors showed negative. So much for 400 down the drain.

I found the Costco customer service rep to be very knowledgeable patient and willing to answer any questions.

I have suffered with chronic prostatitis for over two years. I kept telling my urologist that something is wrong. They only do testing the old-fashioned way with a cultural dish which came back negative. I decided to call MicroGenDX who does DNA testing and they found a bacterial load of 65% with one bacteria and 31% with another type of bacteria. I would highly recommend MicroGenDX to friends and family who may have health challenges but can’t seem to find answer's. I want to thank MicroGenDX for their excellent service and providing solutions for complicated cases like myself.

You test accurately and quickly for 1000's of bacteria, fungi etc in the urine. You are fairly inexpensive for such extensive testing. Patients are also given what the antibiotics are antidotes for their problem are and if there is any antibiotic resistance found. The test kit arrives within a couple days, is very easy to take, and mail back. One can also quickly get a tech. in person on the line right away if there are questions. Results are posted quickly on line and easy to read.