Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Pastry DepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
The Pastry Depot at has very patient and knowledgeable staff that is really fun to talk to. Plus the product selection is 100 %.
By Derrick R F.
Response from Pastry Depot· Jul 13, 2023
Thank you so much for the kind review Derrick! We enjoy seeing you and are so happy you love the products.
I made an Unnecessary purchase and caught a rep before it was shipped. She cancelled the order no questions asked despite it already being tagged to ship.
By Paul H.
Response from Pastry Depot· Jul 13, 2023
We're so happy we were able to help. Please let us know if we can help you with any future orders.
Always on time excellent packaging!
By Denisha P.
Response from Pastry Depot· Jul 3, 2023
Thank you so much for the review, Denisha! We are so glad to hear you are a happy customer and hope to help you with your pastry needs again soon.
They shipped my order super fast. Also, my package was very well packed. Highly recommend.
By Patricia S.
Response from Pastry Depot· Jun 26, 2023
Thank you for the review, Patricia! We take extra care in packing our customers' orders and are so glad to hear we met your expectations and your order arrived quickly.
I have been buying from this vendor for a number o0f years, and they always are courteous, and fast. HIghly Recommend.
By bill E.
Response from Pastry Depot· Jun 26, 2023
Hi Bill - Thank you so much for your review and continued business! We appreciate you and hope to continue helping you with your pastry needs for a long time.
A nice response time. The product was looked into for me, and ordered!! Yeah!
By Karene B.
Response from Pastry Depot· Jun 26, 2023
Thank you so much for the review, Karene! We always enjoy hearing from you and helping you get the chocolate you need.
I like their pastry. One of the best ones out there.
By MichleMay
Response from Pastry Depot· Jun 26, 2023
Thank you so much for the review! We are to happy to hear you are satisfied with your Pastry Depot shopping experience.
Fast shipping with extra care for not leaking out of the bottles
By Robin S.
Response from Pastry Depot· Jun 21, 2023
Thanks so much for the kind review. We are so happy your products arrived quickly and in good condition.
