Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Pastry DepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
My order got delivered before expected which was great! It was a chocolate product and it arrived in perfect condition.
By Lohanna P.
Response from Pastry Depot· Jun 16, 2023
Thank you for the review, Lohanna! We take great care in packaging our customers' orders and are so glad to hear your products arrived quickly and in good condition.
I ordered two items separately. In a rush. The staff at pastry depot caught the orders and shipped them together. Saved me a lot of money. Great customer service.
By Ryan P.
Response from Pastry Depot· Jun 15, 2023
Thank you for your review, Ryan! We appreciate your business and are so happy we were able to help you out.
The product is great however it took a little to long to be delivered
By bonifacio G.
Response from Pastry Depot· Jun 15, 2023
Thank you for the review, Bonifacio! We are so glad to hear you are happy with your order. Don't forget you are always welcome to reach out to us prior to ordering to make sure you select the shipping speed to meet your needs.
I was very satisfied with the service Provided by pastry depot. There was an error in my shipping address and they were very professional and communicated properly to get it ironed out before my order shipped. Product arrived in perfect condition.
By chris C.
Response from Pastry Depot· Jun 15, 2023
Hello Chris - Thank you for the review. We always try to make an extra effort to ensure our customers' packages make it to them safe and sound. We're glad to hear you're a happy customer!
Definitely shipped with care, thank you
By JACLYN G.
Response from Pastry Depot· Jun 6, 2023
Thank you for the review, Jaclyn! We definitely pay careful attention when packing customers' orders and we are so glad to hear you are happy with your purchase.
Wonderful Taste
By inga G.
Response from Pastry Depot· May 26, 2023
Thank you for the review, Inga! We enjoy providing delicious products to our customers.
Made a pickup order late at night and was ready for picking next morning. Service was really quick and store is easy to find. I did a drive up order so I never went into the store, but from the outside it looked nice. The lady that handed me my items was very nice and professional.
By Raj R.
Response from Pastry Depot· May 15, 2023
Thank you for the review, Raj! We love hearing we've made you a happy customer and look forward to seeing you in-store sometime.
The package was well protected.
By James M.
Response from Pastry Depot· May 12, 2023
Hi James - Thank you so much for the review! We take extra care in packing our customers' orders and love hearing yours arrived safe & sound.
