Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Pastry DepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Very fast and they arrived undamaged.
By Darrin D.
Response from Pastry Depot· Jan 16, 2024
Hello Darrin, thank you for your kind review. We take great time and care in packaging all orders to ensure that they arrive to you as safely as possible. We are so happy you are satisfied with your order!
Fantastic customer service, fast shipping, excellent product! Will use them again!
By CJ
Response from Pastry Depot· Jan 16, 2024
Hello Christie, thank you for your kind review! We are so happy you were pleased with your experience at the Pastry Depot. We look forward to helping you in the future with all your pastry needs!
Easy ordering. Great prices. AND!! order shipped with thought to avoid weekend problems. Highly recommended.
By Michael B.
Response from Pastry Depot· Jan 14, 2024
Thank you for the review, Michael! Our team prides itself on providing the best products and service for our customers. We are so glad to hear we have made you a happy customer and hope to help you with your pastry needs in the future!
I was so impressed with this store that I had to write a review! I ordered tart shells and I was really scared that they’d come broken, (this happened to me with other deliveries from different shops) however, my tart shells were delivered in perfect condition and were packaged with extra care. The delivery was also extremely fast! I am so happy with the care to care given to the items and the wrappings and the products themselves that I’ll definitely keep ordering again! ❤️
By Celestial Y.
Response from Pastry Depot· Jan 12, 2024
Thank you so much for the kind review! We take extra care in packaging our customers orders because we know how important it is to receive your products in good shape. We're so happy you received your product in great condition. Please let us know if we can help you with any of your other pastry needs.
Great experience
By Yudelsy Sanchez R.
Response from Pastry Depot· Jan 4, 2024
Hello, thank you for your kind review! We are so pleased that you were happy with your experience with us at the Pastry Depot. We look forward to assisting you in the future and hope you have a wonderful New Year!
The response of customer service was top notch. Helped me right away with what I needed. On top of that they took great care to make sure everything was packaged extra safely so nothing broke or busted in route. My only wish is that they weren't all the way across the country so shipping was a little cheaper.
By Victoria T.
Response from Pastry Depot· Dec 13, 2023
Hello Victoria, thank you for your kind review! We are so happy that you were pleased with your experience at the Pastry Depot. We take great time and care when packing all our orders to ensure their safe delivery. Happy Holidays!
I recently purchased a variety of chocolate (Callebaut). The products were reasonably priced and were shipped to me very quickly without any melting or damage. I am very pleased with the chocolate and great service from Pastry Depot! I plan on purchasing from them again!
By Elizabeth W.
Response from Pastry Depot· Dec 11, 2023
Hello Elizabeth, thank you for your kind review! We are so happy to hear that your order arrived quickly and in great shape! We look forward to helping you with all future orders. Happy Holidays!
they always look out for the small guy! very much thankful for this place and their hardworking team!!
By Kazooted D.C. L.
Response from Pastry Depot· Dec 8, 2023
Hello Sergio, thank you so much for your kind review. We always try to go above and beyond to take care of our customers and always look forward to seeing you in store! Have a Happy Holidays!
