Pastry DepotReviews of pastrydepot.com

Response from Pastry Depot· Mar 29, 2024

Hello Maria, thank you so much for your kind review! We are so happy that you loved the chocolates that you purchased from us. We look forward to helping you with all your future orders!

Response from Pastry Depot· Mar 19, 2024

Thank you so much for the review, Amy! Our team takes extra care when preparing orders and selecting the best products for our customers. We are so glad to hear you've had a great experience and look forward to helping you with your future pastry needs.

Response from Pastry Depot· Mar 13, 2024

Hello Steve, thank you for your kind review! We are so happy to hear you received the product you ordered in a timely manner. We look forward to helping you with all your future pastry needs!

Response from Pastry Depot· Mar 12, 2024

Hello John, thank you for your kind review! We are so happy you were pleased with your experience at the Pastry Depot. We try to make it as easy as possible for our customers to find and purchase the items that they need. We look forward to assisting you with all your future pastry needs!

Response from Pastry Depot· Mar 11, 2024

Hi Jose. We're sorry you weren't able to complete payment for your order. As mentioned before, our credit card processor does not accept payments for cards that are marked "fraudulent", you would have to call your credit card company directly to get the issue worked out or check out with PayPal instead. I'm not sure what delivery method you are referring to as "regular" delivery but UPS ground shipping from Atlanta GA to California for the item you wanted to purchase was $26.99. If the weather was hot in your area then we would recommend expediting the shipping to avoid your chocolate melting in transit since ground shipping to California is 4-5 days. We have no control over carrier rates but you are more than welcome to contact us for a custom quote before placing an order. Please let us know if we can help you in the future. Thank you.

Response from Pastry Depot· Mar 10, 2024

Hello Sherl, thank you for your kind review! We are so happy that you were pleased with your experience at the Pastry Depot. We always try to go above and beyond for all our customers, from our packaging to our competitive pricing. The Callebaut gold is an excellent choice, we love it! We cant wait to help you with all your future pastry needs!

Response from Pastry Depot· Mar 10, 2024

Hello Ahmed, thank you for your kind review! We take great time and care in packing every order that we ship. We are so pleased to hear that your order arrived quickly and safely!

Response from Pastry Depot· Mar 9, 2024

Hello Michael, thank you for your kind review! We are so happy we were able to help you get your account and order taken care of. We always try to go above and beyond for our customers and we are so glad this order arrived to you quickly!