Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Pastry DepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Amazing customer service, great communication.
By Cat S.
Response from Pastry Depot· May 10, 2024
Hello Cat, thank you so much for your kind review! We are so happy we were able to help with your order and look forward to assisting you in the future. Have a wonderful weekend!
The Pastry Depot was quick to respond and were able to deliver the product in a timely manner.
By Yvette C.
Response from Pastry Depot· May 7, 2024
Hello Yvette, thank you so much for your review! We are so happy that your order arrived quickly and in good shape. We look forward to assisting you in the future.
Pastry Garden is always consistent and accurate with our orders.
By Double O G.
Response from Pastry Depot· Apr 15, 2024
Thank you so much for the kind review. We try very hard to take care of our customers. Thanks for letting us know you're happy with your orders.
Quality products, great packaging, fast shipping! I’ve ordered many times and will order again in a heartbeat.
By Victoria S.
Response from Pastry Depot· Apr 13, 2024
Thank you so much for the kind review!!! We try to make sure every order is packaged with care. Thanks so much for letting us know you’ve received your orders in great shape.
Process was fast and easy!
By Mike B.
Response from Pastry Depot· Apr 10, 2024
Hi Mike! Thank you so much for the kind review. We try to make the process fast and easy so our customers can get their goodies quick. Thanks so much for letting us know. Please let us know if we can help you with anything else.
Well packaged food. Fast delivery and the best quality products with good price.
By Juliane M.
Response from Pastry Depot· Apr 9, 2024
Thank you for the review, Juliane! We are so glad to hear you had a great Pastry Depot shopping experience and hope to help you with your pastry needs in the future.
Easy order. Fast delivery in a nor’easter rainstorm. Only that delivery charge was pricy! It prohibits home baker to order on a continuous basis.
By B. P. H.
Response from Pastry Depot· Apr 7, 2024
Hello Betty, thank you for your kind review. We are so happy that your order was delivered quickly and that you found the ordering process to be easy! While we are unable to control the shipping rates that UPS provides, you are always welcome to reach out to us before completing your order and we can create a custom shipping quote for you. A custom shipping quote can sometimes save you money in shipping cost. Thank you!
Frances & her team are a true gem in the ATL pastry scene. The customer service is top-notch and their product selection unmatched. Plus, I love supporting a minority owned small business!!
By Jocelyn D.
Response from Pastry Depot· Apr 7, 2024
Hello Jocelyn, thank you for your kind review! We always try go above and beyond for all our customers. We love having a wide variety of products to suit any need that our customers may have. We look forward to seeing you the next time you stop by! :)
