Sales
Francisco Sauz was great to work with. Very timely in his responses and was able to work with custom features we needed for the vehicle we purhases.
By John
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Francisco Sauz was great to work with. Very timely in his responses and was able to work with custom features we needed for the vehicle we purhases.
By John
Overall purchase experience was excellent, but most importantly, the Pack Mule machine has greatly improved our order picking efficiency.
By Mike
Thanks for your quick action and help.
By Matthew M.
Everything from the customizing of the vehicle to the ordering of it went smoothly. Quote time took longer than anticipated, but delivery of the vehicle was ahead of schedule.
By David
I would enjoy following up on interest of other companies if given the chance. Great product equals happy customers equals more product opportunities for my company.
By Jason
Great product and personnel.
By Allen
We have been dealing with Wesley for years. An absolute pleasure to work with them. Excellent customer service!!! Highly recommend!!!
By Mallissa
The service was quick and the sales person Linda was very helpful.
By Allen