Package PenguinReviews of packagepenguin.com

Great idea, especially since you get to pick what you want. I have a picky eater so this was a great choice!!

Great service!

Great experience! Everything was in the package and my person loved it! The only suggestion I have is that when you re ordering, set the delivery date 2 or 3 days before you actually need it, just incase something happens and it has to arrive later. I did that and I’m glad I did. Other than that, Package Penguin was amazing!

Ordering was nice and easy and I would recommend

Shipped perfectly on time

I am a repeat customer, so me let start off by saying the first 3 times were great. This time not so much. It took a while to ship and the worst part about this shopping experience, they left out the very important message that was supposed to accompany the care package. :( Very sad. The owner of the company reached out to me once I brought it to their attention about the order going out without my note. He was kind enough to offer to send a letter separately with my note. I decided to send my son a note myself rather than that coming from the company. Had they offered to give me some sort of discount for my next order right then when they were notified of the error I would have accepted it and left a higher rating. The owner called me after this review and told me it was not nice to leave them a 2 star. So I've changed my rating to 3 stars to try and help them out. Yet I do not appreciate being told my review was "unfair" what was unfair was my order not going out with the long detailed message I wrote. What was unfair was not even offering me a 5% or 10% discount towards my next order. That is very disappointing. Being a veteran and military mom I send a lot of care packages, this is not the kind of treatment I deserve! Or anyone deserves! :(

My friend’s package never arrived.

They were very quick with delivery and had many options to choose from when creating my package. All in all, it was a wonderful experience. I will definitely use this company again for any other care packages.