Attention to detail
Attention to details and making it easy
By Mitch
Response from Pacaso· Aug 14, 2023
Hi Mitch, thanks for the review! Please don't hesitate to reach out to the team if you need anything else.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
191 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Own the life you've earned, in the places you love, without the weight of owning it with Pacaso.Enjoy an effortless escape to the place you love, for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.Your home is cared for by a professional service team, ensuring it's always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.With Pacaso's seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.
Pacaso (pacaso.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 165 reviews with 5 stars · Clear filters
Attention to details and making it easy
By Mitch
Response from Pacaso· Aug 14, 2023
Hi Mitch, thanks for the review! Please don't hesitate to reach out to the team if you need anything else.
My wife and I owned and rented a 2nd home for 15 years before we decided it’s too much hassle. We found ourselves spending more time repairing, cleaning, and restocking instead of enjoying our home. When I came across the Pacaso listing for the share we ultimately purchased, I thought it was too good to be true. After going through the sales and purchase process I could only think how Pacaso is the next disruptor in real estate. Sorta like your first ride share experience when you get out and think, “wow, this is a game changer!” Since purchasing our share early 2022, Pacaso has been everything we were hoping and more. Beautiful home (check), lower ownership costs (check), red carpet treatment (check), and no tools required! Thanks, Pacaso!
By Spencer
Response from Pacaso· Aug 14, 2023
Hi Spencer, thank you for the review. The team is always here for you and we hope you enjoy your second home for many years to come!
My experience to date with Pacaso has been top notch. Their communication has been great. They have a real eye for detail and for making interactions with them special. It feels like a very personal connection!
By Lori
Response from Pacaso· Aug 14, 2023
Hi Lori, thank you for the review! We're glad you've had a great experience with our team.
As a Pacaso homeowner, the experience has been fantastic. Purchase experience is seamless, and with their financing option, was totally hassle free. I’ve owned for nearly two years and we’ve always been pleased with our ability to get access the the house, as well as the condition of the property when we arrive. All in all, it’s been a very positive experience. Would highly recommend it!
By Mat Z.
Response from Pacaso· May 30, 2023
Hi Mat! Thank you for the great review! We're so glad you're enjoying your second home.
Such helpful and professional people. Very personable. Made for a great experience in evaluating and choosing a 2nd home for great family vacations!
By Joe
Response from Pacaso· May 19, 2023
Hi Joe, Thank you for the review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!
Pacaso staff were all friendly, transparent and accommodating. A special touch was helping us by providing a portable crib and being willing to set up gates before our visit to keep our grandchild from falling.
By Penny
Response from Pacaso· Apr 26, 2023
Hi Penny, thank you for your review. We love sharing these comments with the Crew. The team is always here for you and we hope you enjoy your second home for many years to come!
Property exceeded my expectations and the service was outstanding.
By Tim
Response from Pacaso· Apr 23, 2023
Hi Tim - thank you for the kind review. We hope you enjoy your Pacaso for many years to come. The team is always here for you!
Our "onboarding" session and actual onsite house orientation was very informative and thorough, and all the staff were very friendly, supportive, and happy to answer all our questions.
By Leo
Response from Pacaso· Apr 18, 2023
Hi Leo - thank you for the great review and thrilled to read about your onboarding experience. May you enjoy your new home for many years to come - the team are always here for you!