Terrific customer service
Terrific customer service
By David S.
Response from Outdoor Furniture Plus· May 17, 2021
Thank you, David. We hope you enjoy your new POLYWOOD table and we are happy to help any time. Mary
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
354 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Outdoor Furniture Plus is listed under Furniture Stores in Knoxville, TN.
Outdoor Furniture Plus (outdoorfurnitureplus.com) has 354 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
354 approved reviews, newest moderated first
Terrific customer service
By David S.
Response from Outdoor Furniture Plus· May 17, 2021
Thank you, David. We hope you enjoy your new POLYWOOD table and we are happy to help any time. Mary
Very easy to order, found exactly what I was looking at a good price. Love that there was a video on how to assemble the cedar chair - extremely helpful.
By Nancy
Response from Outdoor Furniture Plus· May 16, 2021
Hi Nancy. Thank you so much for the feedback. This type of information is very helpful to us. We hope you enjoy your log chair! Mary
Awesome table. perfect
By Rickey W.
Response from Outdoor Furniture Plus· May 15, 2021
Rickey. We hope you enjoy your picnic table for years and years! Mary
misleading delivery time........before paying delivery was 1-2 weeks......after paying delivery time August ......this is May. Cancelled.....hoping I don't get charged.
By maryann D.
Response from Outdoor Furniture Plus· May 14, 2021
Hi Maryann, I'm so sorry for the confusion with the lead time on your Firehouse. If you look at your order confirmation it states that these are available to ship in August. When we have long lead times we are doing our best to also list those etas in the title of the item which we had done here. We are a family run site that specializes in Outdoor Furniture and not just an internet business that happens to sell outdoor furniture. We answer the phone or get back to you right away. We haven't charged you for your order as we do that when orders actually ship. Your order has been cancelled per your request when you called a few minutes ago. We are so sorry for the trouble this has caused you. These are strange and unprecedented times! Holly
John was great! I left a message on a Saturday morning before 7 am not expecting to hear back until Monday. He called me back on Sunday! He helped me place my order and in less than 2 weeks I should have my new dining set. I even got a call from Old Dominion to set up a delivery time. Expecting my delivery in a couple days. John was truly exceptional and very nice. Thanks, Marci
By Marci
Response from Outdoor Furniture Plus· May 11, 2021
Hi Marci, Thank you so for the comments. We try whenever we can to follow up with customers as quickly as possible! We hope you enjoy your new outdoor dining set! Holly
Coolest outdoor function ever!
By Jackie M.
Response from Outdoor Furniture Plus· May 11, 2021
Hey Jackie! Thank you so much. We love the log manufacturer that we're partnered with. They make the best quality log furniture available. We know you'll enjoy it for years to come! Holly
Great easy to use website
By BJ
Response from Outdoor Furniture Plus· May 6, 2021
Hi BJ. Thank you for the feedback. We hope you enjoy your swing! Mary
I ❤️ Your products. I recently purchased a large wooden planter. I spoke with a person named Holly. She was very helpful and most gracious. Can’t wait to plant my tree and flowers inI this gorgeous planter.
By Judy R.
Response from Outdoor Furniture Plus· May 6, 2021
Yay! Thank you for your comments, Judy. We are happy to help any time! Holly