Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
284 reviews
Orant NeonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Orant Neon is an international brand boasting local operations and design teams in the US, UK, Australia and Singapore. With more than 30 amazing team members spread across our operational centers, we take great pride in our high-quality products and excellent customer support.Our story begins in Singapore, where entrepreneurs Jake and Jess Munday launched an LED neon sign business. Leveraging their experience in product development and social media marketing, the company created custom LED neon signs for local businesses, weddings, and events.The combination of high-quality signs and the ability to custom-design to customers' specific requirements led to explosive growth. Dainel and Johnny Nguyen, e-commerce industry veterans with over two decades of international experience, saw the potential to help the company expand beyond its initial market.As global orders grew, there was a clear need to increase staff and production capabilities. We have grown our teams in the US, UK and Australia by adding tremendously talented LED neon designers, dedicated support staff and friendy sales people to each office.
Orant Neon (orantneon.com) has 284 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
284 approved reviews, newest moderated first
Purchased this sign for a friend, he loved it!! Super bright the ability to change how it lights is great easy installation wire long enough for most applications fast shipping great communication with the then! Super happy with this purchase!!
By Consumer
Received our sign in good condition and it is AMAZING! Beautiful sign and we have lots of folks taking their picture with it in the background. Good experience and great product.
By Jeremy
Incredibly high quality, attention to detail, personal customer service, good pricing. I was originally hesitant as it was hard to know if they were a legitimate company but after ordering one neon, I have since ordered 10 more. They package the *super fragile and delicate* neons above and beyond securely. *Note: they do recommend you video record the unboxing in the event you had any damage from shipping, so you can provide the evidence and would need a refund.* Which I think is totally fair. I recommend working with "Marie".
By Sara
First off, the sign looks amazing and I'm very pleased. There was an issue with my first sign, but their customer service made sure I was taken care of, and recieved a flawless product in the end. I would still definitely recommend them!
By John T.
Sign looks good but sales manager Kelly is rude. Won’t buy from them again.
By Raphael A.
Maria was incredibly patient through a long line of questions and helped us understand exactly what to expect with our order. In the end, the excellent communication, reasonable price, safe shipping and beautiful/striking design exceeded our expectations.
By Jamie M.
The sign looks good. The colors are not what I ordered. I ordered purple and white neon and the sign showed up purple and red. No big deal, but it is not what i ordered. the quality is excellent. The cargo was packed great and arrived without any issues.
By willie Z.
This sign is amazing! I was able to make it my Lower Third Logo. The effects are perfect, the colors are so vibrant, I am very pleased! It is packaged very well for shipping.
By Daniel S. R.
