Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
284 reviews
Orant NeonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Orant Neon is an international brand boasting local operations and design teams in the US, UK, Australia and Singapore. With more than 30 amazing team members spread across our operational centers, we take great pride in our high-quality products and excellent customer support.Our story begins in Singapore, where entrepreneurs Jake and Jess Munday launched an LED neon sign business. Leveraging their experience in product development and social media marketing, the company created custom LED neon signs for local businesses, weddings, and events.The combination of high-quality signs and the ability to custom-design to customers' specific requirements led to explosive growth. Dainel and Johnny Nguyen, e-commerce industry veterans with over two decades of international experience, saw the potential to help the company expand beyond its initial market.As global orders grew, there was a clear need to increase staff and production capabilities. We have grown our teams in the US, UK and Australia by adding tremendously talented LED neon designers, dedicated support staff and friendy sales people to each office.
Orant Neon (orantneon.com) has 284 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
284 approved reviews, newest moderated first
He recently purchased a neon sign for the owners of our bar as a Christmas gift and they are over the moon with it. The quality is great. The lighting is perfect. Couldn’t ask for a better neon. As far as the ordering and shipping process, it was received quicker than expected, which is a huge plus I will definitely be shopping the website again if I am in need of a neon again
By Christopher D.
The sign looked great and customer service was very helpful. The remote stopped working after a few days of receiving the sign so I contacted customer service and they determined it was the dimmer malfunction. They immediately sent out 2 new dimmers and the remote now functions properly.
By Igor
Best money I ever spent for my high school golf program.
By Greg H.
They have done two signs for us and they are fantastic. They were a surprise for a friend and they are both prominently displayed in their business, the detail and colors are tremendous. Customer service was very good and understanding about issues. They kept their promise and I would recommend without reservation.
By Larry M.
Great sign!! we are so happy with our sign
By Liz B.
Responsive customer service, swift delivery, and I LOVE the sign, it is everything I wanted it to be. I HIGHLY recommend them. Great company!
By Jesse
The sign is decent but the customer service is terrible. I paid for a battery pack and did not receive. I need to request a refund for that but it is impossible to talk with anyone and they don't reply to texts. Will never do business with them again. To me, customer service is the most important factor for any company and they fail miserably in that category.
By Jordan K.
Orant Neon did an excellent job recreating the artwork that I submitted for creating a light for my project. I also enjoyed the miniature creation. Thanks. I will order more and refer my friends.
By Charles F.
