Orant NeonReviews of orantneon.com

Extremely dissatisfied with the product design. Despite your companies, defense of it quality. After looking into your company, I see there’s many many other dissatisfied customers for the same reason. I was definitely not satisfied with what your company called a resolution.

I ordered the outdoor sign. I installed it with the pitiful hardware provided. It worked for a few months but the lights quit working. Also the plastic was quickly turning yellow and becoming brittle as it cracked in multiple places. I contacted Orant but they just made excuses. For an outdoor sign, this was a complete wasted of money. I’m out not only the sign cost but installation as well. Now I’ve got to spend money to have it taken down. It looks like it’s 20 years old and it’s not even a year old. Garbage.

The sign I received does not match the mock up I approved. I received quotes from three different companies for this sign and went with this company due to the mock up they sent me (which was great). We communicated only over text until the invoice was sent via email. I paid the invoice expecting to receive the sign I approved. When I received it today, there are big portions that do not light up at all. They keep telling me that they created it exactly as I approved it. But I have pictures of what I sent the originally, the mock up that I approved, and the sign I received. IT DOES NOT MATCH. I paid $500 for a 25x25 inch sign and would like to receive what I paid for.

We ordered a neon sign for our new business. The company created a beautiful mockup, so we decided to move forward. But when the sign arrived, it looked nothing like what we approved. In the mockup, the letters were bright and fully illuminated. The sign we received has only a faint outline. When we raised this, the sales rep claimed it’s “supposed to reflect light to look brighter”—even though their mockup was shown in a dark room. Why would anyone sell a light that needs other light to look right? The colors are also completely off. Our logo includes a reddish-orange tone, but the sign came in yellow—nowhere near the color we requested. The outer part of our logo is blue, yet the sign we received looks greenish. These are not small differences; they change the entire look of our branding. When we contacted them for help, they told us there was nothing they could do. At this point, it feels like a bait-and-switch: they present a polished, photoshopped mockup and then deliver a cheap plastic sign that doesn’t remotely match it. Total waste of money.

Scam company. I ordered a 48” neon and they sent a 36”. They charged me for air and blank space and refused to refund, return and or remake the item to the correct size. Pick another company so you don’t lose time and money!

Not neon. Plastic LED. Not worth the money. Paid $140. Not worth $40. Plus the aggravation of tracking it and finding out it was lost.

This company made an agreement to make a sign for me. Then up charged me for add ons. Then ignored the add ons. When I brought it to their attention. They tried to up charge me a second time. Then took my $1000 deposit refuse to make my signs or refund my money. They are a scam, thieves. Don't use this company they are a scam.

I ordered two signs one for outdoor one for inside very expensive for the sign. They sent me both in one package and did not tell me which one is for outdoor and which one is for outdoor. I cannot find out.