Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
284 reviews
Orant NeonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Orant Neon is an international brand boasting local operations and design teams in the US, UK, Australia and Singapore. With more than 30 amazing team members spread across our operational centers, we take great pride in our high-quality products and excellent customer support.Our story begins in Singapore, where entrepreneurs Jake and Jess Munday launched an LED neon sign business. Leveraging their experience in product development and social media marketing, the company created custom LED neon signs for local businesses, weddings, and events.The combination of high-quality signs and the ability to custom-design to customers' specific requirements led to explosive growth. Dainel and Johnny Nguyen, e-commerce industry veterans with over two decades of international experience, saw the potential to help the company expand beyond its initial market.As global orders grew, there was a clear need to increase staff and production capabilities. We have grown our teams in the US, UK and Australia by adding tremendously talented LED neon designers, dedicated support staff and friendy sales people to each office.
Orant Neon (orantneon.com) has 284 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
284 approved reviews, newest moderated first
I worked with Chloe who was great and guiding me the whole way. I was nervous ordering online even with seeing the proof but I am beyond happy with the product. It looks exactly like the proof and every customer that comes in compliments us on how nice it is. Thank you guys so much!
By Ram C.
I was a bit unsure of the company initially as I found them via Instagram. However, from the first inquiry to post sales support, they have been excellent at every phase of the process. Pre order was great, post order great, post delivery great, and after delivery technical support fantastic. Thank you for a wonderful neon sign, Orant Neon.
By ken B.
Excellent sign and designing. Matched my logo exact and everything arrived perfectly. (Slight shipping address issue, but there was constant communication and they sent a new sign to the correct address). Would recommend to anyone.
By Dave R.
From the beginning of my inquiry of a sign for my business the communication was excellent. Jenn was amazing and worked patiently with me to insure that the design is exactly what I was looking for. Even though there was a mishap with shipping Orant stepped up and made things right! In a time where customer service in underwhelming, Orant Neon was extremely impressive. Thank you for putting the customer first!
By JP L.
Sign is very sharp, well done. Would have appreciated a battery for the remote control...small thing.
By Tony M.
I've order a custom neon sign and metal back-lit sign. Both came out amazing. About to order a third
By ihcryahoo.com
Signed turned out awesome. It matched current sign perfectly and now has that neon pop.
By Rupert
Great product and delivered very fast!
By Dan B.
