great quality!
I have the RTT, 270 awning and shower awning. Everything has worked great. I am enjoying them completely. Great quality and better customer service!
By Rob M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
71 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Openroad4wd is listed under Auto Parts & Wheels.
Openroad4wd (openroad4wd.com) has 71 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
71 approved reviews, newest moderated first
I have the RTT, 270 awning and shower awning. Everything has worked great. I am enjoying them completely. Great quality and better customer service!
By Rob M.
I have purchased both a roof top tent and awning from them, and have had very good results with the quality and durability of both products. I have also had good experience working with the openroad support team when asking questions about their products.
By Liam M.
Para mí ha sido una marca que tiene calidad en sus productos, tiene todo lo que necesito para mis viajes overlands y mi trabajo diario en mi empresa de construcción, soy súper fans de todos sus productos .
By Dajop
Great experiences working with Openroad4wd. Great products!!
By Jeremy S.
High quality camping equipment. I've had their 270 awning and rtt. Both very solid. Would recommend
By Dylan D.
As an avid user of Openroad products I’m a definite believer in there outdoor and offroad products and accessories. Never any trouble and if so it’s always been made right. Not only is Openroad products top notch there also affordable.
By jeff D.
My experience with OpenRoad has been a positive one. I have their RTT, 270° awning and storage cases. They’ve been helpful in getting replacement parts like the RTT cover - I broke the zipper - reached out and had a new cover a week later. So even with this mixed bag of reviews I give them 5 stars for the quality of the gear, great warranty support, and overall a solid option in this space.
By customer
Its been since July, package was missing a part, still haven't received it. Sending me an entire rack system for a 4in x 8in part.
By Shawn M.
Response from Openroad4wd· Sep 11, 2026
Hi Shawn, We’re truly sorry for the frustration and disappointment this experience has caused. This issue should have been resolved much sooner, and we completely understand why you’re upset. You deserved a much smoother and more reliable experience from us, and we’re sincerely sorry that we fell short. Our support team has reviewed your case and has now offered a full replacement unit to resolve the issue. We apologize for the original missing part, the incorrect replacement, and the additional time this has taken. Our team will continue following your case through the replacement process to make sure everything is handled carefully from here. Please feel free to contact our customer support team at any time if you have any questions or need any further assistance. We truly appreciate you taking the time to share your real experience with us. We will use this case to improve our fulfillment and customer support processes and prevent situations like this from happening again. Your feedback is genuinely valuable to us. Again, Shawn, we’re very sorry for everything you’ve had to deal with. We hope things go much more smoothly from here, and we wish you all the best. Best regards, Ada OPENROAD