Gabi is always helpful
Gabi is always helpful! Usually what we need is on back order but we are still able to get orders in and on somewhat of a timely manner.
By Triana K.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,166 reviews
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HOBO Data Loggers, a LI-COR brand, makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support.
HOBO Data Loggers & InTemp Monitoring Solutions (onsetcomp.com) has 1,166 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,166 approved reviews, newest moderated first
Gabi is always helpful! Usually what we need is on back order but we are still able to get orders in and on somewhat of a timely manner.
By Triana K.
Informative prompt great customer relations
By Sean H.
Onset makes a diverse set of water level data loggers and options. The accompanying software is straightforward and results are easy to download to excel for for post processing. I’ve set up a network of 5 sites here in the mid Cape area.
By Thomas Cambareri, Sole Source Consulting L.
Fast turn-around. Thank you!
By Linda B.
I have left 2 messages to support for your DO logger the tip you sent will not calibrate but you have yet too return my call
By Jeff B.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Jun 10, 2020
We are very sorry for the delays you experienced in trying to reach our Technical Support team. Our goal is, and always has been, to respond quickly and efficiently to all requests. Your case was reviewed by Onset management and there is now an internal initiative underway to make improvements to our process. Sincerely, Gregg 508-743-3141
Quick response time and always had reliable results with their products.
By Marc T.
Website easy to use and shipping was very fast.
By CFed
Truly a great product and simple to operate! Onset technical Staff assisted me in the correcting a sensor problem that developed over the winter. They were quick, pleasant, and informative!
By Peter H.