HOBO Data Loggers & InTemp Monitoring SolutionsReviews of onsetcomp.com

We ordered 12 (or so) dataloggers from Onset. Unfortunately, two of the loggers were damaged. Onset replaced them immediately; customer service was excellent.

No real issues with the logger, we use around 5000 of them globally at various temperature ranges and they work well. Would like a way to perform the software updates in bulk though rather than individually. Thank you Reece Staat for offering tech support when needed.

Easy to use, very convenient. The only bad thing is that I lost one of the 3 I bought..

I would like to recognize Andrew Thompson for his continued excellent customer service. He has provided me a continued stream of excellent guidance and referrals to technical support that has enabled me to radically expand the range of field activities the NH Department of Environmental Services Instream Flow Program is able to perform, based almost entirely on Onset equipment. I consider Andrew MY GUY at Onset. This week, Andrew acted quickly to resolve an internal Onset credit issue that threatened to prevent NHDES from ordering more of Onset's fine environmental monitoring equipment. I really appreciate his timely attention to this issue.

Very good experience. Ms. Megan was very patient in helping me set up the loggers. It seemed complicated in the beginning to set it up but she went through the steps very slowly with me.

company is reliable and has great products as i have been using for years.

Nice instruments!

Excellent customer service before my purchase an after when UPS lost one of my packages.