I have never had any problems with …
I have never had any problems with their products or service...
By Marie
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,166 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HOBO Data Loggers, a LI-COR brand, makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support.
HOBO Data Loggers & InTemp Monitoring Solutions (onsetcomp.com) has 1,166 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,166 approved reviews, newest moderated first
I have never had any problems with their products or service...
By Marie
Thank you for your support.
By Edwin
I bought a number of devices for a quick turn testing job. Chat customer service was really good. They helped point me to the correct devices and I was able to get a quick turn on the devices. The devices are pretty simple to use - there are a few tweaks that I would suggest to the development team, but they are simply better on good enough. I paid for the "better" version of the software. The software is so-so. The plotting capability reminds me of 1997. It is a bit clunky but I plodded my way through it. In the end I just got it to a point where I could export a decent CSV format and did all of the real analysis and data munging with Jupyter Notebooks, Pandas, NumPy, and SpiPy. These devices, and there is a great family of hardware, coupled with a good export routine linked to a Python back end (Jupyter, Pandas, NumPy & SciPy) provide a very powerful framework. The only reason I deducted 1 star was because the software is clunky and long in the tooth. Really nice hardware.
By JAM
Always quick to respond to queries, equipment is high quality and prices are great!
By Jason
Have dealt with for years with no problems, directly or through distributor.
By George
Easy to use product
By brian
good serve good products
By Zheng
Product problem upon receipt. Very prompt attention to the issue.
By David E.