Great Customer Service!
Responses to emails were timely and personal were helpful.
By Emma S.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,166 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HOBO Data Loggers, a LI-COR brand, makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support.
HOBO Data Loggers & InTemp Monitoring Solutions (onsetcomp.com) has 1,166 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,166 approved reviews, newest moderated first
Responses to emails were timely and personal were helpful.
By Emma S.
The items are well packed/ protected and arrived earlier than estimated. Communication was great.
By Elena G.
Item was shipped out quickly and received as ordered.
By Anonymous
Working with Onset is always easy which I really appreciate. Their products always ship and arrive quickly. Also, whenever there have been issues with our equipment the customer support is quick to respond and very helpful.
By SR
efficient and easy purchase
By Dan L.
Great support for customers, rapid turnaround
By Timothy O.
I own 6 hobo temperature loggers. I need 1 working logger, and had to buy a new base station to download. Now I find out I have to pay $75 MORE to get the software so the product will work. I could have just bought a different logger for less money that doesn't require a download device or another purchase for the software. There's an extra $200 cost for no gain whatsoever.
By Muddy F.
Thanks for taking the time to accept my order over the phone after the online system did not wish to accept it.
By Jeff R.