OmcgearReviews of omcgear.com

I purchased a Nemo Helio LX Camping Shower for $119.95. I received the item and it is an absolute piece of unusable junk. The hose constantly kinks blocking water flow. Then, when you pump it to where it won't take any more pressure AND you have the hose perfectly aligned to allow water flow, you get less than 7 seconds of barely a squirt. It couldn't rinse the shampoo off of Mr. Clean's head. It couldn't drown a flea. I called OMCGear to ask for a return shipping label. The website says that you have 2 months from the time of purchase to return items. I explained the situation to customer service. Customer service put me on hold. The millennial manager gets on the line. I explain all over again. She proceeds to tell me that because the product got used that I cannot get a refund on the product. She wanted to give me a store credit. I don't need anything else from their store. She tried to make excuses for the item being unusable saying that it's for camping. She was being a real smartaleck. I know it's for camping. It still has to work. I run a farm. It's not like I'm a princess who is used to being put up in hotels. I told her that this was a waste of my time and she hung up on me. The solution: I filed a dispute with the credit card company. In summary, OMCGear does not back up the products they sell and they do not honor their return policy. So, if you want to pay for expensive gear that doesn't work and not be able to return, then purchase from OMCGear. This company must be doing very poorly for them to be so desperate as to rip people off in this manner.

online price match of bc ski binding.......mounting and waxing......right-on excellent service.....beer worthy tip

I was surprized by your limited gear offerings. I especially was looking for Big Agnes Sport ul2+2 tent. Thanks for the discount.

It was amazing experience. I ordered my item on Sunday night. I received my item on Monday night. Wow! I would recommend the Omcgear. Thank you

Great service, great selection, super fast shipping. Customer for life! A+++++

I had a return/exchange and the customer support people were amzing to work with. Quick and very helpful. I got my order returned, refuneed and a new order for the correct size all done in days! And they even did the price match with my original order. Thank you so very much!

This coat is not at all similar to the one on the picture. The fur is white, and the general coat color is not deep blue. In addition the inside finishings are of poor quality. I believe this coat is a fake or counterfeit of a Woolrich parka.

I purchased a pair of Salewa Gore-Tex waterproof hiking boots one year ago. After the first long hike, both boots developed major leaks. I tried to review these boots so as to warn others but the review could not be accepted because I did not recommend the product. The review form asked me to prove I was not a robot. I did. The form acknowledged that I was not a robot. But when I submitted the review with one star and a negative recommendation, I became a robot and the review was rejected. Stay away from this company.