OmcgearReviews of omcgear.com

I ordered a pair of Xero shoes on sale. They arrived clearly used with dirt stuck in both soles! Honestly, even if I thought I was buying used gear, I would expect it to be clean. I live in Portland, where OMC used to be. This site has nothing to do with Oregon Mountain Community; it's a Seattle reseller of returned gear.

SCAM DONT BUY

Scam Artists. Stay AWAY. If you don’t want your money going to a guy who is running a thievery scheme don’t buy here. Same story over and over. “We don’t have it”. You’ll get your money back in 1-3 days.” Revolving slush fund. May God have mercy on your souls.

If I could give negative stars I would. I am trying to save you some trouble here. If you choose to move forward and do business with OMC that will be on you. I did a search and found a product the had a good price at OMC. Pulled the trigger in trying to support the mom and pop brick and mortar business. MISTAKE! Heard nothing for 5 days and then got an email stating the an inventory glitch showed they only had one of the items and the second item was shipping. Provided a USPS tracking number. That item sat and NEVER moved for 12 days in Portland while I went around and around and around with some clown named Jake. Told a tale about this and a tale about that. I had originally started the order process on 1/11. I am still NOT 100% certain that issue is resolved and the refund has been completed. SAVE YOURSELF THE HASSLE AND DO NOT DO BUSINESS WITH OMC. IT WILL NOT BE WORTH IT. I ordered the same items from another vendor for $18 dollar more per item. Got them it just 3 days. Imagine that! I am sure we'll get some response from OMC on how they helped resolve the issue. Maybe so , maybe not. Just don't subject yourself the this poorly run business and their less then wonderful customer service. You've been warned.

I've ordered a Kuhl sweater for Christmas as a only gift for my husband. After SIX days they informed me that they don't have it. While I understand that it may happen, it shouldn't take six days, especially before Christmas. Took them another 2 days to cancel the order. Add 3 days for refund and basically my Christmas gift was ruined...

Had them bought as a present and I know they weee ordered months ago all my fishing boots are a size 10 so wasn’t expecting when I rocked up on the bank to find omc sizing is ridiculous. I managed to squeeze my feet into them just so reckon I would have needed a 12 No where local stocks them so it’s hit and miss and a pain to order and return and as a side note my feet are bloody freezing

Wanted to replace my Salewa Wildfire Edge approach shoes that were worn out after 3 years of use. Best approach/hiking shoe I have ever owned. I was happy to find the shoes are still made but in searching for the best price I found OMC Gear was the only one offering a discount on the MSR price. I ordered on Tuesday, they were shipped on Wednesday and arrived on Saturday. Couldn't be happier having saved $42 and great service. Will definitely buy from them again.

"I.T. was unaware." OMC advertised a pop-up 20% off coupon a few seconds after I went to the item's page. Coupon in cart said "invalid." I called. Creep said "I.T. dept was unaware it was already on sale." I said it's the law to honor the advertisement. He said "We are not under any obligation" and hung up. ILLEGAL COMPANY pretends they are outside the law. GO ELSEWHERE. ARROGANT AND CONTEMPTUOUS.