Everything was very straightforward and…
Everything was very straightforward and smooth and the price was great. Saved me $40/ month
By Jim
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
257 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers.
Novo Insurance (novo.us) has 257 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
257 approved reviews, newest moderated first
Everything was very straightforward and smooth and the price was great. Saved me $40/ month
By Jim
Great experience with customer services and accessibility.
By Customer
Salesperson was very informative and knowledgeable
By L H.
After a slow start of getting set up their technical team was able to activate my policy and the app company is easy to work with and reasonably priced
By Truman W.
They cancelled my insurance without notice because I didn’t send them pictures of my vehicle but I never received any calls or texts before it was cancelled. Now they want me to pay 2 times the amount of my bill before the next due date. I asked what I could do to get covered today and they said I would have to pay that amount or I would not be able to drive my car insured. This company is a JOKE
By Josephine C.
Useless,scam
By Josie G.
fast easy saved half from progressive
By Leisa M.
good very good
By customer