Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
369 reviews
Nova WarrantySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a leading car warranty provider, we are proud to offer our customers the best and most competitive coverage plans in the industry. Our extensive experience in the field allows us to tailor our plans to meet the unique needs of our customers, offering comprehensive protection at affordable prices.We stand behind our commitment to providing top-notch customer service, transparent terms and conditions, and hassle-free claims processing. Our experienced team is available to assist our customers with any questions or concerns they may have, ensuring they receive the support they need when they need it.Furthermore, we constantly strive to improve our services to better meet the evolving needs of our customers. From the flexibility of our plans to the efficiency of our claims processing, we are dedicated to providing the best possible experience for our customers.Overall, we believe that our dedication to quality, affordability, and customer satisfaction sets us apart as the best and most competitive car warranty company in the industry. We are confident that our customers will agree that choosing us for their extended car warranty needs is a wise and beneficial decision.
Nova Warranty (novawarranty.com) has 369 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
369 approved reviews, newest moderated first
Lucas, for starters, was terrific! Your company's reputation and good value is what brought me to you all..... I felt VERY comfortable all thru the process. Lucas eagerly answered my questions, ideas and such. NO hassles, just good honest common sense. I feel great about my purchase, Thanks
By Dan
Nick did an excellent job explaining the warranty for my BMW. He was very polite, knowledgeable, friendly, and professional. He took his time and answered all my questions. Nick treated me well and made me feel comfortable. I really appreciate the fact that he wasn’t aggressive to close the deal like the other representatives from the other warranty companies. I highly recommend Nick as your agent and Nova as your extended warranty company.
By Malcon P.
Mr. Baker was through and patient. Answered all my questions and offered to assist beyond the call if I needed additional help or had other questions.
By Clarence W.
Nick was very pleasant, no high pressure sales pitch. Gave us time to make decision. We would recommend him to others.
By Chuck
I signed up for Nova Warranty a few months ago, and when I recently had an issue with my car, I was blown away by the service! Emily Adams was absolutely amazing. she made the claim process seamless and got my claim approved the same day! Best decision I’ve made. Highly recommend!
By Danjay I.
I was looking to get an extended warranty on my 2019 Ford Escape. I had seen the ads on TV for a couple companies that offer them. Not being familiar with extended warranties, I did a search for information and providers. I found several websites that had information and ratings. Several rated Nova as their top pick. I decided to call Nova first. I spoke with Nick Holden at Nova. I told about my car and asked about their extended warranty, Nick was excellent explaining how the warranty worked, what was covered and how claims were handled. Until I spoke to Nick, I had no idea what items were covered and for how much, if there were deductibles and co-pays, etc. Nick's explanation answered all my questions and doubts about the coverage. It would cover the same items as the Ford Warranty, for the time period and mileage that I chose. That was exactly what I was looking for and I decided that there was no reason to look any further. I was also pleased with the price that my car and I qualified for.
By Jerry G.
Nick Holden was our contact with Nova Warranty. Nick was cordial, professional, knowledgeable and informative about our stated requirements for our coverage. Nick provided specifics and options about our coverage and contract terms. Nick was able to provide us with several discounts and full coverage for our plan. If you are requiring coverage for your vehicle, Nick Holden is the agent to see with Nova Warranty!
By George J.
Lucas Miller was very helpful and knowledgeable. Made it for a pleasant experience.
By Richard C.
