Overall, Very Good Service and Prices
Newark has provided good service and I usually have very little trouble finding what I need. However, there are a few things that could be improved. I have asked for quotations for items not listed on the Newark website. Initial response was quite fast, asking for an SKU. I already had provided plenty of details including manufacturer's part number. I responded that I did not have an SKU, only the details provided. I never heard back. Also, many items are listed as being shipped from Britain with a $20 surcharge just to get them to Newark's facility in the USA. However, this surcharge usually is not applied to my orders (why I don't know). That's good, but if the surcharge is not going to be applied, why show it in the first place? The above aggravations do not cripple Newark's service, but it could be improved.
By Whit_Reeve



