Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iRulu Technology is the consumer electronics division of USA111 Inc,a reputable US-based corporation,located in Columbus,Ohio,United States.Have many Partnership factories worldwide,our R&D Dept has strong thrusts to design and develop high-tech products for better human life.
Irulu (irulu.com) has 15 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
15 approved reviews, newest moderated first
Bought a IRULU Power bank 1 or 2 years ago. didn't use it. Now I start charging electricity to the power bank. It doesn't charge. Read the manual, a very small piece of paper, I realized the power bank doesn't function any more. The product has no info on where it was made from!! Called IRULU 800-542-1798. No customer service. checked irulu.com, the page says: The connection to irulu.com is not secure.
By sunny L.
my phone stop charging after two weeks I'm was very unhappy and the sad part no one can fix this kind of phone
By chelsea G.
I bought one of their tablets several years ago and only used it for a few months because I got a laptop. I havent used it in several years and have forgotten my sign in pattern and I'll be damned if I can't find a working phone number to call these people. After reading some of these reviews however I'm now afraid to even use it in fear of getting a virus.
By Kimberly W.
I bought a Irulu's Flagship Geoking 3 Max, it has two viruses built into it .one of them is in the sound recorder app a android/trojan.agent.aed, it can't be removed and it's a system app, good luck. I use my phone for business and this is no good. the other malware also verified by Malwarebytes is in the QuickTouch app android/Adware.Xinyinhe.CJ , also a system app ...which cannot be removed! I registered as a customer on irulu.com to complain. They have not responded to my email . today I'm considering calling the sales company that I bought it from in China but I don't know where that would get me I think there's a 12 month warranty but if you can't contact them it isn't really worth much is it... And the Flash for the camera on the front also failed after 3 months... I succeeded the flashing firmware but the firmware download at naijarom.com had the same problems!! Same Embedded malware and also trojan dropper...Irulu.com does not email back ...has not responded to my customer contact... I'm very upset about buying a phone with spyware built into it from China and I will not use it for business...Bad Company, Do Not Buy!
By steve G.
Big Scam Company. see Reviews Of PEOPLE GETTING RIPOFF ON OTHER CHANNELS. Bad reputation on eBay AliExpress and other sites. Hello everyone. I know this kind of things Happens a lot. getting bad Tablets phones or any other electronics from Irulu. I am reaching to everyone or anyone Willing to pursuit this with me so we all get paid. My Adviser is asking for just 10 Persons with a formal Complaint Via Email. your Full Names. Addresses and what had happened. I am willing to File A lawsuit against this Company so we all get Our Money Back. I am Not scammer of any Kind. Going to fight for your rights. Shoot your emails to JUSTICEJUSTICEFORAL L@ GMAIL .COM. THANK YOU AND GOD Bless.
By A-TO-X H.
Nice phone for the price does what it says on the box good looking phablet will definitely use irulu products again
By Customer Paul M.
Do not buy any device with this brand. It really sucks so much of the hardware you get the quality. Give $ 10 more to get another ir device. VIRUS attacks in addition.
By Tahir K.
I brought tablet 2 years ago and it's been sitting in my pile of maybe I can fix later. Charging port broke first time I used it. Contacted company and they could/would not help. I want buy anything by this brand and will bad mouth them every chance I get. John H.
By John H.
