NeurotonedReviews of neurotoned.com

Response from Neurotoned· Aug 24, 2026

Hi Michelle, Thank you so much for your thoughtful and honest review! We’re delighted to hear that the basic program has been helpful in supporting you after experiencing pain and difficulty relaxing. It means a lot to know that the practices have helped you feel more settled and supported, especially after being skeptical at first. We also really appreciate your honest feedback about the upsell. We’re glad you found the core program valuable on its own, and we appreciate you clarifying for others that the additional offerings are completely optional. Your perspective is incredibly helpful. Thank you for your recommendation and for being part of the Neurotoned community. We’re so grateful to have you with us. With warmth and appreciation, The Neurotoned Team

Response from Neurotoned· Aug 24, 2026

Hi James, Thank you for taking the time to share such detailed feedback. We are genuinely sorry that your experience with Neurotoned left you feeling frustrated. Our team has reached out to you directly and has now issued your refund in full. We hope this helps resolve the situation and appreciate the opportunity to make things right. We also want to clarify that our Terms and Conditions, including our refund eligibility criteria, are available on our website. Our program messaging does not state that refunds are provided without any conditions. The 30-day guarantee is presented as an opportunity to try the program and, if it does not feel like the right fit after giving it a genuine try, request a refund. The 20% completion requirement is what we consider the minimum amount needed to try the program before requesting a refund. That said, we understand your feedback regarding how clearly these conditions were communicated, and we appreciate you bringing this to our attention. With care, The Neurotoned Team

Response from Neurotoned· Aug 20, 2026

Hi Fleur, Thank you so much for your lovely review! We’re delighted to hear that you’re enjoying the daily practices and building a toolkit of resources that you can return to whenever you need them. It’s wonderful to know that you’re feeling more settled and better equipped to navigate everyday life. Thank you for being part of the Neurotoned community and for sharing your experience with us. We’re so grateful to be part of your journey. With warmth and appreciation, The Neurotoned Team

Response from Neurotoned· Aug 12, 2026

Hi Rachael, Thank you for sharing your feedback. We’re sorry to hear that you haven’t been able to find the support you were looking for so far. Our team has reached out to you via email with different options and solutions to help you find practices that are more relevant to your needs. We hope you’ll get a chance to connect with them so we can better support you. Thank you for giving us the opportunity to help. With care, The Neurotoned Team

Response from Neurotoned· Aug 10, 2026

Hi Cara, Thank you so much for your honest and thoughtful review. We really appreciate you sharing your experience with the platform. We’re glad to hear that you’ve noticed the improvements over the past few months and that the new personalized recommendations have been helpful in finding practices that meet you where you are. We also love hearing that you appreciate having guidance from a range of experts. Bringing together different perspectives and approaches is an important part of what we offer, and we’re happy that this variety has been valuable for you. Thank you for giving Neurotoned the opportunity to improve and for being part of our community. Your feedback helps us continue making the experience better. With warmth and appreciation, The Neurotoned Team

Response from Neurotoned· Aug 11, 2026

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience with Neurotoned has been disappointing, particularly with the sign-up process, subscription access, and support response time. Our team has already reached out to you via email and provided a solution regarding this matter. We appreciate the opportunity to understand what went wrong and make things right. With care, The Neurotoned Team

Response from Neurotoned· Aug 5, 2026

Hi Marilyn, Thank you so much for your wonderful review and for your thoughtful feedback. We are delighted to hear that you've been enjoying the course, our Facebook community, and the support from our team. Knowing that you feel well supported and cared for means so much to us. We also appreciate your comments about pricing. We understand that affordability is an important consideration, especially in today's economic climate. We did want to let you know that when you proceed to checkout, our programs are automatically displayed and charged in Canadian Dollars for customers in Canada. Thank you again for your kind words and for being part of the Neurotoned community. We truly appreciate your support. With warmth and appreciation, The Neurotoned Team

Response from Neurotoned· Aug 5, 2026

Hi Chris, Thank you so much for your thoughtful and detailed review. We are delighted to hear that you've found the variety of tools, teachers, and approaches so supportive. Every nervous system is unique, so we love providing different practices that allow each person to discover what resonates most while moving at a pace that feels right for them. We're also so pleased that you've had a positive experience with our customer care team. We understand that there can be a lot to explore at first, and we're always happy to help members find their way through the resources. Thank you as well for your honest feedback about the initial upsell experience. We really appreciate you sharing your perspective, and we're grateful that you chose to continue with the program and found that it wasn't an ongoing concern. Thank you for being part of the Neurotoned community and for taking the time to share your experience. With warmth and appreciation, The Neurotoned Team